Health Information Technician I

About the role

The Health Information Technician I is responsible for accurately entering scanned documents into the electronic health record and providing customer service for both internal and external customers.

Responsibilities

• Acquires clinical and administrative documentation for the legal medical record through daily rounds of patient care areas.
• Verifies receipt of hard copy patient records by comparing discharge patient lists to hard copy documents received.
• Updates and verifies accuracy of missing charts list daily.
• Prepares documents for scanning according to department standards.
• Scans and indexes all document types to the correct patient, encounter, and document type.
• Performs real-time initial quality assessment on scanned records.
• Applies appropriate flags to records as requested in accordance with department policy.
• Ensures that any task started during the scheduled shift is completed by the end of the shift or appropriately handed off to the next shift.
• Seeks assistance and support when needed.
• Provides front desk and phone coverage as appropriate for the scheduled shift.
• Demonstrates ability to utilize transcription tracking system to research reports and update status when required.
• Distributes incoming mail according to department standards.
• Records all requests for copies of medical records within the electronic health record (EHR) and provides records in electronic format whenever possible.
• Responds to urgent external requests for patient records for continuing care and Medicare appeals.
• Retrieves appropriate documentation from multiple source systems to ensure the legal medical record is complete.
• Ensures compliance with Anne Arundel Health System guidelines and state and federal laws when releasing records.
• Reviews and follows through on all incoming requests from patients, other healthcare providers, and insurance representatives regarding information on admission and discharge dates.
• Requests, receives, and returns medical records through an off-site storage online ordering system.
• Processes/distributes provider copies of transcribed reports, including Endoscopy reports.
• Accurately updates internal dashboards in a timely manner as requested.

Requirements

• High school diploma or GED equivalent.
• Six months' health information management experience in an electronic health record environment or RHIT/RHIA eligibility preferred.
• Medical terminology and knowledge of Microsoft Excel (import, export, graphs, pivot tables), Word, and Outlook preferred.
• Previous experience in document management (preparing, scanning, indexing, quality assurance), customer communication, and regulatory requirements related to the legal medical record preferred.
• Familiarity with Epic, Hyland OnBase, and previous data entry experience preferred.

Qualifications

• High school diploma or GED equivalent.
• Six months' health information management experience in an electronic health record environment or RHIT/RHIA eligibility preferred.
• Medical terminology and knowledge of Microsoft Excel (import, export, graphs, pivot tables), Word, and Outlook preferred.
• Previous experience in document management (preparing, scanning, indexing, quality assurance), customer communication, and regulatory requirements related to the legal medical record preferred.
• Familiarity with Epic, Hyland OnBase, and previous data entry experience preferred.

Skills

• Microsoft Excel (import, export, graphs, pivot tables).
• Word.
• Outlook.
• Epic.
• Hyland OnBase.
• Data entry.
• Document management.
• Customer communication.
• Regulatory requirements.

Benefits

Luminis Health offers a comprehensive benefits package including medical, dental, and vision insurance, retirement plan with employer match, paid time off, tuition assistance, and more. Opt-in for text notifications for updates from a recruiter about this job via SMS.