Health Information Release Specialist

About the role

The Health Information Release Specialist receives requests for health information distribution and releases as authorized and appropriate.

Responsibilities

• Serves as the first point of contact for the department.
• Receives medical requests over multiple mediums including phone, in-person, fax, and email.
• Confirms the identity of requestors using government-issued methods of identification.
• Reviews written authorization from patients prior to release.
• Ensures that a HIPAA-compliant Authorization for the Release of Medical Information is obtained before releasing records outside the organization, adhering to HIPAA and hospital patient privacy guidelines.
• Validates that authorizations include: patient name, signature of patient or legal representative, name of the requester, dates of service requested prior to the date signed, and within policy-defined time period constraints; and that relevant Alcohol/Substance Abuse/Psychiatric/or HIV diagnoses are included in the body of the authorization.
• Collaborates with Pardee legal counsel regarding subpoenas and court orders for medical information or when legal issues arise regarding disclosure of health information to a third party.
• Documents and directs patient complaints or grievances to the organizational risk management team.
• Receives and responds to governmental information requests requiring special and/or expedited attention such as concealed weapon permits or Social Services requests.
• Completes and notarizes signatures on legal documents including affidavits, powers of attorney, advance directives, and other legal documents as part of notarization duties.
• Documents all releases into the electronic medical recordkeeping (EMR) tool.

Qualifications

• High school degree or equivalent
• Familiarity with desktop computing tools and software

Preferred:

• Current Notary Public commission
• Associate’s degree
• Training or education in Medical Terminology

Other information: Hired applicants will be required to obtain a notary public commission. Training opportunities will be provided at no cost.