Health Information Management (HIM) Document Router II

About the role

The Health Information Management (HIM) Document Router II position at CNY Family Care is a full-time role with a Monday-Friday, day schedule. It operates on a hybrid schedule: 2 days in the office and 3 days from home. A six-month minimum in-office training period is required, during which the candidate must satisfactorily complete all essential job functions before transitioning to a hybrid schedule.

Responsibilities

• Index and route a variety of e-faxed and/or direct secure message medical documents accurately into patient electronic health records in accordance with standard operating procedures.
• Sort, retrieve, scan, and index a variety of paper medical reports into patient electronic health record.
• Review outstanding open lab reports each month, obtain missing results from HealtheConnections or Community Chart as needed, generate and send declined lab letters to patients when ordered testing is not completed, and update the lab status to declined.
• Link appropriate specialist visit notes in the patient's electronic health record to open referrals and ensure the referral gets closed.
• Parse specific lab results received via CCD or CCDA into electronic health records.
• Customize the Disease Maintenance and Health Maintenance formula for colonoscopy within the patient's electronic health record.
• Contact skilled nursing facilities, as needed, to obtain admission notes and discharge summaries requested by CNY Family Care Transition of Care nurses; ensure all records are received and uploaded to the patient’s electronic health record prior to the transition-of-care visit.
• Review outgoing medical record requests for completeness and ensure they are HIPAA valid authorizations.
• Perform regular quality checks to ensure all scanned documents are indexed according to standard operating procedures.

Qualifications

• A high school diploma or general education degree (GED) is required.
• One to two years of college education is preferred.
• Two years of experience working in a healthcare setting is required.
• Experience in medical records is helpful.
• Knowledge and experience with Electronic Health Records are required.
• Certification as an RHIT or in the process of obtaining it is preferred.

Benefits

• Annual performance review and performance-based merit increase.
• Health, dental, and vision benefits available with coverage effective the first of the month following date of hire.
• Full complement of voluntary benefits.
• $1,000 annual employer HSA contribution for employees enrolled in CNYFC high deductible health plan.
• Free office visits with NP or PA employees who are patients of the practice and enrolled in CNYFC high deductible health plan.
• Waiver program for health benefits ($3,000 annually).
• 401K after six months with up to 7% combined employer match and annual discretionary profit-sharing contribution.
• Generous paid time-off that increases with years of service.
• 8 paid holidays per year.
• Closed on major holidays.
• Free onsite parking.
• Free lunch daily.

Pay

$17.75 - $26.00 per hour, non-exempt.

Schedule

Hybrid schedule: 2 days in the office and 3 days from home.