Health Equity Program Manager

Job Description

The Health Equity Program Manager will lead the implementation of health equity priorities, data standards, disparity analysis, interventions, and outcomes measurement. They will support the development and implementation of BILH’s health equity strategy and ensure its integration across the organization’s policies, programs, protocols, and services. They will collaborate with cross-functional teams to identify policies, strategies, and programs to advance health equity and racial justice through BILH-driven initiatives and programs. They will design, lead, and manage various projects and initiatives that require broad organizational support and input from multiple stakeholders. They will oversee the performance of quantitative analysis to support the implementation and monitoring of health equity initiatives as well as coordinate and track milestones and synergy realization. They will maintain detailed project documentation including meeting minutes, action items, work plans, issues lists, and risk management plans.

Required Qualifications

• Master's degree in health care, business administration, Public Health, or a quality-related health care field.
• 2-4 progressively responsible roles leading health equity, population health management, quality improvement initiatives, and/or public health efforts.
• Strong knowledge of the regulatory requirements and submissions associated with the Mass. Executive Office of Health and Human Services, National Commission for Quality Assurance, and Center for Medicaid and Medicare Services.
• In-depth knowledge of public health, social determinants of health, structural racism, and other systemic barriers contributing to health inequities, and experience embedding health equity into policies and procedures.
• Proven history of engaging communities of color, groups, and communities that have been socially and economically marginalized.
• Demonstrated excellent interpersonal, oral, and written communication skills.
• Demonstrated strong project management skills.
• Proficiency with Microsoft Office (e.g., Word, Excel, Outlook, PowerPoint, OneNote, Teams).
• Excellent analytical skills and ability to synthesize data from multiple sources into crisp, compelling, and sound analysis.

Preferred Qualifications

• Experience working with NCQA, Centers for Medicare and Medicaid Services (CMS), and other state and federal regulatory and accreditation requirements.
• Experience implementing grants to meet budgetary and programmatic goals.
• Experience with using population and program data to inform strategic and programmatic decisions.
• Innovative thinker with a track record for translating strategic thinking into action plans and results.

Competencies

• Ability to manage multiple projects, meet deadlines, and adjust to changes in company policies, procedures, and priorities.
• Ability to effectively present information and respond to inquiries from employees, senior management, and regulatory agencies.
• Ability to make decisions guided by general instruction and practices requiring some interpretation.
• Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observations, knowledge, and skills based on general precedents. Make problem-solving recommendations of moderate complexity and importance.
• Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seek assistance when confronted with difficult and/or unpredictable situations. Supervisor/manager will monitor work progress.
• Ability to communicate clearly and effectively in written English with internal and external stakeholders.
• Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment, and improving workflows. Results may affect the operations of one or more departments.
• Ability to provide a high level of customer service and staff training to meet department standards and expectations.
• Ability to be accountable for delivering high-quality work and act with a clear sense of ownership.

Pay Range

$79,997.00 USD – $119,995.00 USD