Health Coach RN - remote (PA/NJ/DE)

Duties and Responsibilities

• Functions as a primary nurse for members across the continuum of health and health-related services including information and support for lifestyle improvement, acute symptoms, treatment decisions, targeted health conditions, chronic conditions and complex conditions.
• Engages with the members ranging from coaching to intensive case management with the goal to develop and support the member’s ability to self-manage.
• Provides appropriate clinical coaching support to members placing in-bound calls seeking assistance with acute symptoms, chronic conditions and/or health information regarding, specific topics.
• Counsels on and provides appropriate surveys/assessments to proactively identify needs. Develops appropriate care plans and establishes goals. Assessment includes working with member/family/significant other to identify barriers of adherence to the physician’s plan of care as well as achieving lifestyle improving goals. Continues to work with member via on-going telephonic communication to achieve the agreed upon goals.
• Proactively incorporates lifestyle improvement and prevention opportunities into member interactions and coaching.
• Contacts member’s physician when needed especially in more complex medical situations requiring case management intervention to facilitate care coordination.
• Maintains and communicates accurate information in associate self-serve program.
• Maintains and communicates accurate information in associate self-serve program.
• Attends educational programs/training to maintain state license, CCMC licensure and updated knowledge of Health Coach process.
• Ensures all activities are documented and conducted in compliance with applicable regulatory requirements and accreditation standards.

Qualifications

• Current, active, and unrestricted Pennsylvania (PA) or multi-state Registered Nurse licensure.
• Three years any of combination of clinical, case management and/or disease/condition management experience.
• Exceptional communication and problem-solving ability.
• Ability to work flexible hours.
• Basic computer skills.
• Strong clinical knowledge.

Benefits

Full-time employees are eligible for a comprehensive benefits package, including medical, dental, vision, life insurance, and disability coverage. Additionally, Independence offers a 401(k) retirement savings plan with a company match.

Pay

The salary range for this position is $60,000 - $70,000 annually.

Schedule

This role is a full-time position with flexible hours to accommodate the needs of the member population.

About the Role

The Health Coach RN is responsible for providing health coaching and case management services to members across the continuum of health, from health promotion to end-of-life. They collaborate on care plan development and coordination with members and physicians, using clinical and motivational interviewing skills to assess member's needs and establish goals. They also help members coordinate care and navigate the healthcare system.