Health Center Relations Specialist - Priest

About the role

Greet individuals coming into the clinic in a professional and courteous manner, assist their needs promptly with compassion, in accordance with Terros Health values. Process the check-in of patients and notify the appropriate staff member of the arrival of patients. Update relevant information during auto-flow by completing a four-point check. Review and update the daily schedules; ensuring all necessary data is accurately collected. Gather and maintain patient demographics, ensuring accurate and complete information, in compliance with UDS guidelines.

Responsibilities

• Greet individuals coming into the clinic in a professional and courteous manner, assist their needs promptly with compassion, in accordance with Terros Health values.
• Process the check-in of patients and notify the appropriate staff member of the arrival of patients.
• Update relevant information during auto-flow by completing a four-point check.
• Review and update the daily schedules; ensuring all necessary data is accurately collected.
• Gather and maintain patient demographics, ensuring accurate and complete information, in compliance with UDS guidelines.

Requirements

• Basic knowledge of insurance levels, such as, Medicare, Medicaid, commercial plans, and various other types.
• Minimum One-Year Relevant Front Office Customer Facing and Focused Service Experience in Healthcare, Hospitality (i.e., meeting or conventions, hotel), or Banking required.
• Front Office Experience in Healthcare, Behavioral Health, Dental or a Medical Office is Preferred.

Qualifications

• Full Time, Employment.
• Monday - Friday 8:30 am - 5:30 pm.

Skills

• Customer service skills.
• Attention to detail.

Benefits

• Multiple medical plans - including a no premium plan for employees and their families.
• Multiple dental plans - including orthodontia.
• Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support.
• 4 Weeks of paid time off in the first year.
• Wellness program.
• Pet Insurance.
• Group life and disability insurance.
• Employee Assistance Program for the Whole Family.
• Personal and family mental and physical health access.
• Professional growth & development - including scholarships, clinical supervision, and CEUs.
• Tuition discounts with GCU and The University of Phoenix.
• Working Advantage - Employee perks and discounts.
• Gym memberships.
• Car rentals.
• Flying, hotels, movies and more.
• Bilingual pay differential.

Pay

• Not specified.

Schedule

• Full Time.
• Monday - Friday 8:30 am - 5:30 pm.