Health Center Director Position (Clinician) in West Phoenix- 51st Ave/Camelback; SMI Experience

About the role

At Terros Health, we believe leadership is about connection, clarity, and courage — not just compliance. We’re looking for a Health Center Director who knows that leading integrated care isn’t about paperwork or productivity alone, it’s about people. Someone who understands the complexity of the SMI population, knows their way around Arizona’s RBHA system, and can inspire a team that blends behavioral health and primary care into true whole-person care.

If you’ve ever said, “I want to make systems work better for the people they serve,” this is your kind of role.

Responsibilities

• Serves as the administrative supervisor of a Federally Qualified Health Center working with individuals seeking outpatient care for both behavioral health and physical health conditions.
• Provides oversight and supervision, training and mentoring for direct and non-direct reports providing services to patients in the care of Terros Health.
• Evaluates patient care, and promotes an environment of compassionate, high quality service to enrolled individuals.
• Creates an environment that promotes an outstanding, patient-focused, healthcare experience.
• Supervises operational activities ensuring program services are provided in accordance with policies and procedures, local and federal laws, licensure, contract requirements and CARF accreditation standards.
• Embraces the recovery philosophy and promotes a safe recovery environment for patients.
• Directly supervises Clinical Site Managers, as well as other staff at their respective site(s).
• Serves as a subject matter expert for Terros Health in a specific area of expertise, which may include treatment for patients with criminal justice involvement; treatment for substance use disorders; suicide risk assessment and prevention; integrated health care/primary care/FQHC care models; and other evidence-based practices.
• Responsible for overseeing all structure and program operations for the Health Center, including operations for behavioral health and substance use treatment services, primary care, practice management, and ancillary services.
• Holds regular staff meetings with service lines and coordinates staffings for difficult cases.
• Ensures Clinical Site Manager provides clinical oversight and clinical supervision per Arizona licensure regulations.
• Administratively supervises assigned staff and assures their professional development through continuing education, training, and leadership development activities.
• Responsible for ensuring staff meet minimum production requirements, as set forth by Terros Health leadership, including same day documentation, and billable service hours.
• Ensures that site staff are providing effective and appropriate coordination of care to internal and external provider agencies, state entities, or other stakeholders (e.g. probation officers, advocates, family member, hospital staff, jail staff, case management team, etc.) as needed.
• Serves as liaison among internal departments, including informatics, service excellence, revenue cycle, human resources, and other clinical programs.
• Collaborates effectively with clinical and medical leadership and service lines.
• Works collaboratively to ensure the overall improvement of the quality of clinical service delivery to patients served at Terros Health. This includes participation in facilitation of training opportunities for Terros Health staff as a whole.
• Effectively uses clinical and financial data to initiate performance improvement activities to assist individual clinicians and/or teams to deliver excellent integrated health care. This includes reviewing financial reports, productivity reports, and other reporting mechanisms supplied through Terros Health.

Requirements

• Independent Licensed Clinician strongly preferred (LCSW or LPC).
• 3+ years of supervisory experience required.
• 5+ years of integrated care or FQHC experience required.
• RBHA experience required.
• SMI experience required.

Skills

• Experience leading multidisciplinary teams in integrated care settings.
• Knowledge of Arizona’s RBHA system and FQHC operations.
• Strong understanding of SMI population needs and evidence-based practices.
• Ability to use clinical and financial data to drive performance improvement.
• Excellent communication and collaboration skills across departments and external stakeholders.

Benefits

• Multiple medical plan options, including a no-premium plan for employees and their families.
• Multiple dental plan options, including orthodontic coverage.
• Vision insurance.
• Group life and disability insurance.
• Pet insurance.
• 401(k) plan with company match.
• Interest-free medical line of credit.
• Financial education, planning, and support resources.
• Monetary company contribution toward eligible benefits.
• Bilingual pay differential for Spanish, Vietnamese, Korean, Arabic, Farsi, Swahili or ASL.
• Generous Paid Time Off (PTO) – 3 weeks off in the first year.
• Paid Sick Time.
• 10 paid holidays annually.
• Comprehensive wellness program featuring wellness challenges, activities, and prizes.
• Employee Assistance Program (EAP) available to employees and their family members.
• Trip Reduction Program.
• Ongoing professional growth and career development opportunities, including scholarships, clinical supervision, and Continuing Education Units (CEUs).
• Tuition discounts through Grand Canyon University, University of Phoenix, and Northern Arizona University (NAU).
• Access to the Working Advantage® Employee Discount Program, with savings on gym memberships, car rentals, flights, hotels, movie tickets, and more.

Pay

• Independent Licensed Clinician: $97K+ – $103K+ depending on experience and licensure.
• Non-licensed Candidate: $92K – $96K.
• $5K sign-on bonus for independent licensed clinician new hires only.
• Bilingual pay differential: $2/hour for a licensed clinician (approximately $4,160 annually) or $1/hour for non-licensed.

Schedule

• Monday–Friday, 8–5.
• Full-time, on-site.