Health & Beauty/General Merchandise Clerk- Cosentino's Price Chopper 319 15700 US-169

About the role

To assist customers in their shopping experience by stocking, pricing and displaying general merchandise items in the most efficient, friendly, and courteous manner possible.

Responsibilities

• Neatly stock department shelves by matching item UPC codes to shelf tags and ensuring products are front facing for customers.
• Quickly and accurately change shelf tags, change price markers on displays, and label/price mark any merchandise with missing UPC codes.
• Maintain product quality by monitoring for damaged, un-saleable, or returnable products and following proper procedures for damage claims.
• Ensure product freshness by monitoring all expiration dates and rotating ad items as needed.
• Accurately count and record merchandise as part of the inventory process.
• Meet or exceed productivity standards to produce desired team and individual results.
• Answer customer questions accurately and courteously based on knowledge of department items, procedures, and policies.
• Resolve customer complaints professionally and recognize when escalation to management is necessary.
• Implement Casentino Customer Service Standards.
• Operate, clean, and maintain all equipment safely and competently.
• Keep work area and department clean and safe for customers and coworkers.
• Comply with health regulations, sanitation guidelines, and safety procedures for the department and store.
• Show strong verbal and interpersonal skills for positive customer and peer interactions.
• Show basic math and reading skills required for the position.

Skills

• Completion of ongoing training and development as listed on the Cosentino’s Learning Plan.
• Knowledge of department items, procedures, and policies.
• Ability to operate, clean, and maintain all equipment safely and competently.
• Strong verbal and interpersonal skills.
• Basic math and reading skills.

Physical Abilities

• Reaching overhead with both arms up to a maximum of 71 inches, twisting at the waist, and lifting objects with both hands weighing up to 50 lbs.
• Pushing and pulling grocery items to the proper locations as needed, up to a peak force of 50 lbs.
• Standing and walking for long periods of time on tile, asphalt, concrete or other hard surfaces.
• Occasionally lifting and carrying up to 50 lbs.
• Bending and squatting, at times all the way to floor level.