Cosentino's Price Chopper Health & Beauty/General Merchandise Clerk #117, 660 E. Main St.

About the role

To assist customers in their shopping experience by stocking, pricing and displaying general merchandise items in the most efficient, friendly, and courteous manner possible. Reporting Structure: This position formally reports to the HBC/GM Manager.

Responsibilities

• Neatly stock department shelves by matching item UPC codes to shelf tags and ensuring products are front facing for customers.
• Quickly and accurately change shelf tags, change price markers on displays, and label/price mark any merchandise with missing UPC codes.
• Maintain product quality by monitoring for any damaged, un-saleable, or returnable products that should be removed and following proper procedures for damage claims.
• Ensure product freshness by monitoring all expiration dates and rotating ad items as needed.
• Accurately count and record merchandise as part of the inventory process.
• Meet or exceed productivity standards to produce desired team and individual results.
• Answer customer questions accurately and courteously based on knowledge of department items, procedures, and policies.
• Resolve customer complaints professionally and recognize when escalation to management is necessary.
• Implement Casentino Customer Service Standards.
• Operate, clean, and maintain all equipment safely and competently.
• Keep work area and department clean and safe for customers and coworkers.
• Comply with health regulations, sanitation guidelines, and safety procedures for the department and store.
• Show strong verbal and interpersonal skills for positive customer and peer interactions.
• Show basic math and reading skills required for the position.

Physical Abilities

• Reaching overhead with both arms up to a maximum of 71 inches, twisting at the waist, and lifting objects with both hands weighing up to 50 lbs.
• Pushing and pulling grocery items to the proper locations as needed, up to a peak force of 50 lbs.
• Standing and walking for long periods of time on tile, asphalt, concrete, or other hard surfaces.
• Occasionally lifting and carrying up to 50 lbs.
• Bending and squatting, at times all the way to floor level.