Health and Wellness Wellness Coach

About the Role

This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living, and social responsibility. The role focuses on interacting with new and existing members to help them achieve their health and well-being goals while creating a welcoming environment for all members of diverse backgrounds and abilities.

Responsibilities

• Coach members in support of their desired behavior change.
• Regularly check on members’ progress in meeting personal and program goals.
• Answer questions from members to support them in achieving their health and well-being goals.
• Maintain working knowledge of wellness and trends to provide effective information and support to members.
• Build effective, authentic relationships with members; help members connect with each other and the YMCA.
• Introduce new members to group exercise communities based on their health and well-being goals.
• Utilize tools and information to increase member knowledge of wellness and YMCA wellness programs (e.g., handouts, schedules).
• May conduct post-enrollment interviews to understand new members’ definition of well-being, personal goals, cultural background, healthcare needs, diverse abilities, and interests, and develop plans to meet their individual needs.
• Maintain and clean equipment according to the schedule or as requested by a supervisor.
• Follow YMCA policies and procedures; respond to emergency situations.
• Attend all staff meetings.
• Perform other duties as assigned.

YMCA Competencies

• Community: Demonstrates a desire to serve others and fulfill community needs.
• Inclusion: Works effectively with people of different backgrounds, abilities, opinions, and perceptions.
• Relationships: Builds rapport and relates well to others.
• Influence: Seeks first to understand the other person’s point of view and remains calm in challenging situations.
• Communication: Listens for understanding and meaning; speaks and writes effectively.
• Developing Others: Takes initiative to assist in developing others.
• Innovation: Embraces new approaches and discovers ideas to create a better member experience.
• Quality Results: Strives to meet or exceed goals and deliver a high-value experience for members.
• Change Capacity: Demonstrates an openness to change and seeks opportunities in the change process.

Requirements

• High school graduate or equivalent preferred.
• Certifications: ASHI Basic Life Support (ASHI CPR Pro), First Aid.
• Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
• Must complete required Y-USA trainings within the first 30 days of employment.

Work Environment & Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to perform all physical aspects of the position, including walking, standing, bending, reaching, and lifting.