Health and Wellness Coach

Summary

This position is located at the West Palm Beach VA Medical Center and the Delray Beach VA Clinic. Health and Wellness Coaches provide services to Veterans seeking self-directed, lasting changes aligned with their values. They provide support that promotes health and enhances well-being, which may support improved health related outcomes, and quality of life.

Major Duties and Responsibilities

• Provides health coaching to individuals or groups in outpatient and inpatient settings using multiple formats (face-to-face, telephone, virtual, etc.) to increase/promote a positive lifestyle, habits, and behaviors.
• Supports Veterans in fostering internal strengths and external resources to develop self-directed strategies for personalized, sustainable, healthy lifestyle behavior changes and more effectively manage chronic disease.
• Collaborates with interdisciplinary clinical and non-clinical staff and teams throughout the VA health care system in a Veteran-centered process to facilitate and empower Veterans to develop and achieve self-determining goals related to health and well-being that align with what matters most and their mission, aspiration, or purpose.
• Utilizes motivational interviewing, coaching theories, and coaching techniques to assist clients in accomplishing their action steps and goals.
• Provides education around health and wellness coaching services, evidence, and research.
• Utilizes a coaching process model that aligns with NBHWC standards.
• Ensures Veterans are informed of what to expect when engaging in coaching.
• Connects Veterans with well-being services when they are in service of the Veteran's self-identified wellness goals.
• Documents coaching encounters in alignment with local and national guidance.

Qualifications

• Education and/or Experience: Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree in behavioral or social science or related disciplines appropriate to the position. OR Combination of education and experience that provided the applicant with knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. OR Four years of appropriate experience that demonstrated that the applicant has acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.
• Certification: List of certifications. Candidates must be currently certified by the National Board for Health and Wellness Coaching (NBHWC).
• Knowledge, Skills and Abilities (KSAs): Knowledge of current research literature related to health and wellness, including behaviors that promote a healthy lifestyle and well-being. Skill in using health and wellness coaching techniques to promote positive behavior change using one-on-one, couple or group modalities. Skill in exercising effective interpersonal communication techniques to develop and maintain strong interpersonal relationships. Ability to assist the client in developing a comprehensive personalized health plan based on a patient's action-oriented goals. Ability to identify resources internal and external to the organization that are necessary for achieving patient overall health and well-being goals. Ability to use information technology (IT) equipment and various/emerging technologies to carry out work responsibilities. Ability to document patient information using appropriate systems.