Head Teller - Port Washington Branch

About the role

Dime Commercial Bank is hiring a Head Teller for its Port Washington Branch in Long Island. The Head Teller will provide guidance, supervision, and support for new and existing tellers within the branch.

Responsibilities

• Process customer transactions accurately and efficiently, including deposits, withdrawals, transfers, money orders, cash advances, and cashiers’ checks.
• Order, ship and provide branch with cash as well as receive vault money for branch and ATM.
• Perform various administrative and supervisory duties as designated, such as handling over and short GL’s and Cash Items.
• Ensure that teller line is running efficiently and that all tellers are adhering to bank policies and procedures with respect to money handling, cash levels, transaction processing and controls.
• Support business development goals of the branch by referring customers to platform staff.
• Coach and mentor tellers in making platform referrals.
• Depending on a particular branch’s needs, schedule teller staff.

Qualifications

• High School Diploma or equivalent required.
• Prior supervisory experience preferred.
• Minimum 2 years' retail banking experience preferred.
• Strong customer service skills.
• Cash-handling experience required.
• Advanced PC, Network, E-Mail, Director, Internet, Word Processing, Spreadsheet, and Transaction Research experience preferred.
• Good problem-solving skills.
• Thorough understanding of compliance and record keeping requirements.

Pay

The hourly wage ranges from a minimum of $20 to a maximum of $25, with exact pay varying based on skills, experience, training, licenses/certifications, language necessities, and location.