Head of Workplace Strategy & Operations

Global Strategy & Expansion

• Own our global real estate and workplace strategy, stay tightly connected to where the business is headed and anticipate what we'll need next
• Lead site selection, lease negotiations, and build-outs that set us up to scale without overbuilding
• Develop standards for new offices that ensure every office feels like Vercel, but is flexible enough to have the local vibe
• Partner closely with senior leadership and site leaders to gather input, build alignment, and ensure long-term real estate plans reflect both business priorities and the on-the-ground reality of each location

Workplace Experience

• Create spaces where our teams want to gather and are designed for real collaboration, focus, wellness, and a sense of belonging
• Be the guardian of Vercel's brand and aesthetic in the physical world and ensure every office feels unmistakably us
• Partner with our internal Design team to make sure the culture shows up in the walls, not just the website
• Sweat the details that make a workplace feel thoughtful, from the snacks to the layout to the moments that make people feel seen
• Work closely with People and IT so the physical space actually supports how employees work and grow

Facilities Operations, Safety & Security

• Own day-to-day operations across all our locations with consistency and care
• Build and run physical security programs that protect our people, including Executive Protection for our senior leaders
• Develop health, safety, and compliance programs that are taken seriously without being bureaucratic
• Manage the vendor ecosystem and hold partners to high standards while building relationships that actually work

Budgeting & Vendor Management

• Own the workplace budget and make smart tradeoffs, balancing investment with resourcefulness
• Sources and negotiates with global vendors who meet our bar for quality, reliability, and values

About You

• 8-10 years of experience in Facilities, Workplace Experience, Security and/or Real Estate leadership, including leading teams of various sizes
• Proven success at companies in the high tech space that evolved into first spaces, multiple spaces and then to regional spaces, with a track record of being scrappy, creative, and resourceful in scaling operations efficiently
• Demonstrated ability to build rapport and credibility with senior leadership and site leaders, driving alignment on long-term real estate strategy as well as day-to-day operations
• Passion for creating people-centered, inclusive environments, through design and experiences
• Belief in the power of design and brand to build meaningful workplace experiences and engagement with a strong aesthetic sensibility and an eye for how physical space reinforces brand identity
• Experience establishing and managing physical security programs, including day-to-day security operations and Executive Protection
• Proven ability to build, develop, and empower a team by fostering a culture of ownership, accountability, and local impact
• Strong project management and vendor negotiation skills
• Experience building relationships and collaborating with the Executive Team, People, IT, Legal, Finance and other business leaders
• Strong change management skills, especially in growth phases

Benefits

• Competitive compensation package, including equity
• Inclusive Healthcare Package
• Learn and Grow - we provide mentorship and send you to events that help you build your network and skills
• Flexible Time Off
• We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed