Head of Solutions Consulting - Banks

The Role

The Head of Solution Consulting – Banks leads Bottomline’s global banking solution consulting capability, driving revenue growth through AI-enabled, multi-product solution design across Digital Banking, Fraud & Risk, and Payments. Operating at the center of Bottomline’s go-to-market strategy, this role shapes, structures, and wins the company’s most strategic banking opportunities by combining deep domain expertise, executive-level engagement, and compelling solution storytelling.

As a key member of the Global Solutions Leadership Team, this leader partners closely with Sales, Product, Technology, and Value Consulting to translate market and customer needs into differentiated, outcome-driven propositions. The role accelerates deal velocity, influences product direction, and ensures AI-led innovation is embedded into every customer engagement. In partnership with Sales, the Head of Solution Consulting – Banks is accountable for new logo acquisition and expansion of existing banking relationships, contributing directly to Bottomline’s revenue growth. The role also builds and develops a high-performing global team that delivers long-term customer value through deep industry expertise and technical credibility.

How you’ll contribute

Leadership & Team Development

• Build and lead a high-performing global Solution Consulting team aligned to priority banking segments, products, and growth markets.
• Set a high talent bar through hiring, coaching, development, and performance management across domain, technical, and commercial capabilities.
• Act as the functional leader for Solution Consulting within the Banks GTM, partnering cross-functionally to align execution with Bottomline’s strategic priorities.
• Define and scale best-in-class methodologies, embedding AI-led innovation, multi-product solutioning, and consistent execution.

Revenue Growth, Solution Strategy & AI Execution

• Partner with Sales to shape, structure, and support the successful closure of complex, high-value banking opportunities, driving both new logo acquisition and expansion within existing accounts.
• Lead solution strategy for sophisticated, multi-product deals, aligning customer needs, product capabilities, and commercial outcomes.
• Deliver differentiated, AI-enabled solution consulting across the pre-sales lifecycle, leveraging emerging AI capabilities to provide high-fidelity demonstrations and live workflow experiences aligned to GTM priorities.

Product, Value & Market Influence

• Provide market and customer insight to inform product roadmap, positioning, and go-to-market strategy, maintaining a strong feedback loop between customers, Sales, and Product teams.
• Act as a senior industry voice across banking, payments, and fraud, representing Bottomline in strategic customer engagements and industry forums.
• Persistently partner with Value Consulting to quantify and communicate economic and AI-driven value, ensuring solutions are scalable, commercially viable, and aligned to delivery capabilities.

Qualifications

• Proven leadership experience in Solution Consulting or Pre-Sales within SaaS, payments, banking, or financial services, including people leadership.
• Demonstrated success shaping and winning complex, high-value, multi-product enterprise deals in banking and / or fraud environments.
• Deep domain expertise in banking, payments, and/or fraud with the credibility to engage senior executives.
• Strong commercial acumen with the ability to translate technical solutioning into measurable business outcomes.
• Experience leveraging AI and emerging technologies within customer engagements, paired with excellent communication and stakeholder management skills.
• Ability to travel up to 25%.