Head of Operations (m/f/d) - ROVEMA North America

Key Responsibilities

• Oversee all operational functions including service, shipping, purchasing, inventory, and shop floor
• Lead and develop a team of managers across each operational area
• Ensure alignment across departments to support business objectives
• Own inventory performance including cycle counts, accuracy, and turnover
• Improve processes related to inventory planning and spare parts management
• Manage inbound shipments, particularly coordination with Germany
• Oversee all shipping operations, ensuring timely and accurate delivery
• Address challenges related to international shipments and customs coordination
• Improve scheduling and logistics processes
• Evaluate and improve operational workflows and business processes
• Address scheduling conflicts and drive better cross-functional coordination
• Implement systems and processes to improve efficiency and scalability
• Track and improve key operational KPIs, including:
• On-time delivery
• Inventory accuracy and cycle counts
• Adherence to production and shipment timelines
• Service response performance

Key Requirements

• Eduacation & Experience
• Bachelor’s degree in Engineering, Operations, Business, or related field preferred
• 5+ years of experience in operations leadership
• Experience in capital equipment, packaging, or manufacturing strongly preferred
• Experience managing service/aftermarket operations strongly preferred.
• Skill & Competencies
• Strong leadership and team management capability
• Hands-on, action-oriented approach with strategic thinking ability
• Highly organized with strong attention to detail
• Able to drive change and improve processes
• Strong communication and cross-functional collaboration skills
• Comfortable operating in a global organization

Work Environment

This role is based on-site in Norcross, Georgia. The position requires a regular on-site presence and involves minimal travel. Occasional interaction with global teams and suppliers is an integral part of the role.