Head of Marketing Operations (Director)

About the role

This role will lead operational priorities focused on execution quality, efficiency, safety, and measurable performance outcomes. You will collaborate with field leadership, support functions, and cross-functional stakeholders to improve accountability, service delivery, and operational consistency. The position offers the opportunity to influence operational scale, customer outcomes, and organizational performance within a technology-driven environment.

Location: San Mateo, CA – US-based candidates only, no visa sponsorship available.

Responsibilities

• Lead Marketing Operations and partner with Marketing stakeholders
• Manage external marketing operations agency for campaign execution
• Own and manage the marketing technology stack
• Set up and manage integrations between marketing and sales systems
• Optimize lead scoring and nurturing processes for effectiveness
• Build tracking, attribution, and reporting infrastructure for marketing programs
• Develop and maintain reports and dashboards for campaign visibility

Qualifications

• 9+ years in Marketing Operations experience
• 9+ years in B2B AI or B2B SaaS growth companies
• Experience in scaling Series C or later companies, or in growing companies with $50 to $100+ million ARR
• Deep expertise in marketing automation platforms such as Marketo and Salesforce AI
• Fluency with tools like Claude Code or Cursor

Pay

$200,000 – $210,000 annually

Benefits

• 100% premium coverage for medical, dental, and vision for employees
• 20 days PTO, 13 holidays, 7 sick days, 2 rest days, and a birthday off
• $3,500 annual budget for personal growth initiatives
• Parental leave for all new parents
• 401(k) with auto-enrollment and flexible contributions
• Fully paid life and disability coverage