Head of IT — On-site position (Must be based in Miami, FL)

On-site in Miami, Florida. Full-time contractor role.

About The Role

We are seeking an experienced and hands-on Head of IT to lead our technology operations on-site in Miami. This position is ideal for a highly skilled IT leader who thrives in a fast-paced, service-oriented environment and can balance strategic oversight with direct technical involvement. The Head of IT will oversee daily IT operations, manage a small team of IT professionals, and ensure that internal systems and client-facing IT services run smoothly, securely, and efficiently. You will report directly to the executive team, supporting decision-making and business continuity initiatives.

Responsibilities

• Lead and supervise the IT department, ensuring that all tasks and responsibilities are clearly defined and effectively executed.
• Oversee infrastructure, networks, servers, and security systems to maintain uptime, scalability, and data integrity.
• Manage daily help desk and ticketing operations, ensuring timely response and resolution of IT requests.
• Coordinate on-site and remote technical support for internal staff and clients.
• Collaborate with leadership to plan and implement IT strategies aligned with business objectives.
• Ensure all IT assets, credentials, and documentation are properly organized, tracked, and secured.
• Review and optimize internal workflows to improve team efficiency and task delegation.
• Maintain vendor relationships and evaluate new technologies to enhance productivity and service delivery.
• Implement and enforce cybersecurity measures, access control, and disaster recovery protocols.
• Communicate effectively with C-level executives regarding high-priority IT matters and ensure transparency in operations.

Requirements

• Bachelor’s degree in Information Technology, Computer Engineering, or a related field (Master’s degree is a plus).
• 8+ years of experience in IT management or leadership roles.
• Strong background in infrastructure management, IT security, cloud environments (Microsoft 365, Azure, AWS), and server administration.
• Demonstrated experience leading small teams and improving internal processes and documentation.
• Excellent problem-solving skills and ability to make quick, informed decisions under pressure.
• Exceptional communication and leadership skills, with the ability to work cross-functionally and manage multiple priorities.
• Must be available to work on-site daily at our Miami office.

Schedule

Monday to Friday, 8:00 AM – 5:00 PM (Eastern Time).

Benefits

• Competitive contractor rate based on experience.
• Long-term collaboration with growth potential.
• Dynamic work environment with a collaborative and supportive team.
• Exposure to diverse clients and advanced IT environments.