Head of Global Procure to Pay (P2P)

About the role

This role is based in our Newton, MA office. We are seeking an experienced and dynamic Head of Global Procure to Pay (P2P) / Accounts Payable (AP) to lead and manage the global AP function following a recent business merger. This role will oversee the end-to-end procure-to-pay process and vendor payables for our entities across the US, EMEA, and APAC regions. The successful candidate will report to the Director of Global Shared Services and Transformation and will play a key role in ensuring smooth, efficient, compliant, and cost-effective P2P operations, resolving escalated queries, and supporting the organization’s transformation initiatives while maintaining strong vendor relationships.

Responsibilities

• Global AP Management
  • Oversee the global accounts payable function, ensuring timely and accurate processing of vendor payables across US, EMEA, and APAC entities.
  • Manage vendor invoice intake, approval workflows, validation, coding, and processing.
  • Ensure timely and accurate vendor payments while optimizing cash flow.
  • Monitor and manage payment terms, early payment discounts, and vendor payment schedules.
  • Manage all aspects of employee expense reimbursement processes.
  • Lead a team of AP professionals based in the US and overseas, ensuring the right skills, resources, and locations are aligned with business needs.
• Vendor & Supplier Management
  • Develop and maintain strong relationships with key vendors and suppliers.
  • Manage vendor onboarding, setup, and master data maintenance.
  • Negotiate payment terms and resolve vendor disputes.
  • Oversee vendor communication regarding payment inquiries and issues, ensuring prompt and appropriate responses to queries.
  • Maintain vendor compliance with company policies and contractual obligations.
  • Support strategic sourcing initiatives and supplier consolidation efforts.
• Escalation Management
  • Resolve escalated vendor and payment queries in a timely and professional manner, ensuring high levels of customer and vendor satisfaction.
• Compliance & Controls
  • Ensure compliance with internal controls, company policies, and regulatory requirements across all regions.
  • Maintain SOX compliance for P2P processes and internal controls.
  • Implement and monitor segregation of duties and approval hierarchies.
  • Manage audit requirements and support internal/external audits.
  • Ensure tax compliance including 1099 reporting and VAT/GST requirements.
  • Maintain proper documentation and audit trails for all transactions.
  • Monitor and prevent duplicate payments and fraud risks.
• Process Improvement & Automation
  • Identify and implement process improvements and efficiencies within the AP function to streamline operations and reduce costs.
  • Drive standardization of AP processes across regions, ensuring consistency and compliance with company policies and regulatory requirements.
  • Drive automation initiatives including e-invoicing, workflow automation, and touchless processing.
  • Develop and document standard operating procedures and best practices.
  • Implement key performance indicators and metrics to monitor P2P performance.
• System Implementation
  • Lead the implementation of new systems and tools to enhance AP processes, including automation and digital transformation initiatives.
  • Collaborate with IT and other stakeholders to ensure successful system integration and adoption.
  • Champion digital transformation initiatives within the P2P function.
• Team Leadership & Development
  • Provide leadership, coaching, and development opportunities to the global AP team, fostering a culture of high performance and continuous improvement.
  • Monitor team performance and ensure alignment with organizational goals and objectives.
  • Manage workload distribution and resource allocation.
  • Provide training on P2P systems, policies, and procedures.
• Reporting & Analytics
  • Prepare and present regular reports on AP performance, including key metrics, trends, and improvement initiatives, to senior leadership.
  • Support month-end, quarter-end, and year-end close processes.
  • Provide accrual reporting and analysis for outstanding liabilities.
  • Monitor aging reports and resolve outstanding items.
  • Support budgeting and forecasting activities with spend data and analysis.
• Stakeholder Management and Cross-Functional Collaboration
  • Work closely with the Director of Global Shared Services and Transformation, as well as other departments such as procurement, finance, and IT, to align AP processes with broader business objectives.
  • Serve as primary point of contact for P2P-related inquiries.

Qualifications

• Leadership and Management
  • Proven experience managing a global accounts payable function, including leading geographically dispersed teams across US, UK, and APAC.
  • Strong leadership skills with the ability to motivate and develop high-performing teams.
• Technical Expertise
  • In-depth knowledge of accounts payable processes, systems, and best practices.
  • Experience with ERP systems (e.g., NetSuite, SAP, Oracle or similar) and AP automation tools.
  • Familiarity with global payment processes, including multi-currency transactions and regional compliance requirements.
  • Experience maintaining SOX compliance for P2P processes and internal controls.
  • Experience ensuring tax compliance including 1099 reporting and VAT/GST requirements.
• Process Improvement
  • Demonstrated ability to proactively identify and implement process improvements and drive operational efficiencies.
  • Experience with system implementation and digital transformation initiatives.
• Analytical and Problem-Solving Skills
  • Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions.
  • Proactive approach to resolving escalated issues and managing complex situations.
• Communication and Collaboration
  • Excellent verbal and written communication skills to effectively interact with internal and external stakeholders across regions.
  • Strong collaboration skills to work effectively with cross-functional teams and senior leadership.
• Organizational Skills
  • Ability to manage multiple priorities and deadlines in a fast-paced, dynamic environment.

Preferred Qualifications

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
• Substantial experience in accounts payable, with at least 7 years in a global management role.
• Experience in a shared services environment is highly desirable.
• Knowledge of regulatory requirements and compliance standards across US, EMEA, and APAC regions.
• Project management experience, particularly in system implementation or process transformation.

Benefits

• Great community: A welcoming culture with in-person and online social events, our Walk the World charity day, and active colleague groups promoting a positive, supportive, and collaborative work environment.
• Broader impact: Take up to four days per year to volunteer with a philanthropic organization.
• Career opportunity: Develop your career with bespoke training and learning, mentoring platforms, and on-demand access to thousands of courses on LinkedIn Learning. Internal job moves are encouraged and supported.
• Time out: Open Vacation policy, plus 10 national holidays, and the chance to work from (almost!) anywhere for up to four weeks a year.
• Competitive benefits: 401k match, health, vision, and dental insurance, parental leave, and an Employee Stock Purchase Plan (ESPP) offering company shares at a minimum 15% discount.
• Strong wellbeing support: Employee Assistance Program (EAP), mental health first aiders, free access to a wellness app, and more.
• Recognition for great work: Global awards and kudos programs.
• Global collaboration: Opportunity to work with teams around the world.

Pay

The salary range for this role is $130,000 - $165,000 based on experience.

Schedule

This role operates in a hybrid model, working in-person with colleagues, customers, and partners three days a week or more, with flexibility to work from home or remotely for the remaining time.