Head of Dropbox

About The Role

Dropbox is Zipline’s ground-side hardware system for autonomous package loading, storage, transfer, and pickup. It combines mechatronics, electrical systems, sensing, test infrastructure, field reliability, manufacturability, and site deployment constraints into one customer facing product. This role reports to the Chief Hardware Officer and will lead the mechanical, electrical, test, and technician teams responsible for taking this first of its kind product from architecture through design, validation, launch, and scalable deployment.

What You'll Do

• Own Dropbox hardware execution across ME, EE, test, technician work, integration, validation, and release readiness.
• Lead system-level architecture tradeoffs across throughput, reliability, safety, installability, manufacturability, serviceability, regulatory impact, and cost per deployed site.
• Drive the hardware path from prototype through production-intent design, including mechanisms, enclosure, sensing, harnessing, power, electronics, and test coverage.
• Build the hardware team's operating system: priorities, staffing, technical reviews, issue triage, design gates, DVP&R, build planning, and escalation paths.
• Manage technical risk across moving mechanisms, dynamic harnesses, motor/sensor architecture, package handoff, public-facing safety, environmental exposure, and field service.
• Partner with firmware, autonomy, RF, cloud, operations, manufacturing, supply chain, regulatory, and customer-facing teams to make Dropbox deployable at real partner sites.
• Create durable validation evidence for mechanical safety, electrical safety, environmental robustness, package quality, site compatibility, and operational reliability.
• Lead root-cause analysis and corrective action for design, test, production, and field issues.
• Hire, coach, and manage a world class multidisciplinary team of mechanical engineers, electrical engineers, test engineers, and technicians.
• Make clear decisions when the team must trade speed, robustness, complexity, cost, and future extensibility.

What You'll Bring

• Demonstrated experience leading multidisciplinary hardware teams, challenging world class engineers to do the best work of their lives through fast product development cycles.
• Outstanding mechanical and electrical system judgment, with enough depth to challenge architecture, test plans, and failure-mode assumptions.
• Experience with electromechanical products involving motion, sensing, harnessing, safety interlocks, environmental exposure, and production validation.
• Demonstrated ability to manage hardware development from architecture through builds, test, supplier engagement, manufacturing handoff, and field support.
• Strong product judgment around user experience, reliability, manufacturability, serviceability, and cost, not just first-article performance.
• Ability to build team structure, clarify ownership, and turn ambiguous technical work into executable plans.
• Comfort operating across engineering, manufacturing, supply chain, operations, regulatory, and leadership stakeholders.
• Clear written and verbal communication, especially around technical risk, decision logs, trade studies, and launch readiness.
• Bias toward evidence: test data, prototyping, design reviews, failure analysis, and explicit acceptance criteria.