Head of Commercial & Industrial / Business Markets

About the role

This is a GM role with full P&L ownership, real authority to design the business, and a seat at the leadership table.

Why this role matters

• Bet on a different approach: a direct-led, digitally enabled, product-differentiated C&I business that wins on customer experience, margin discipline, and innovative offers.
• Build Rhythm's Commercial & Industrial business, diversifying Rhythm beyond residential, and extending the company's technology, innovative products, and brand into the commercial market.
• Design and build a business that scales Rhythm's existing C&I customer base into a business of meaningful size and impact.

What you'll do

• Strategy and market entry: Own strategy, set segment priorities, define the business plan, capability roadmap, and operating cadence. ERCOT is the primary market at launch; the Northeast deregulated states are the next geographic expansion.
• Direct-led acquisition: Build a direct, digitally enabled acquisition motion for SMB and mid-market, adapting Rhythm's residential playbook into the commercial space. Brokers and partners play a supporting role in a balanced channel mix.
• Offer, pricing, and product commercialization: Define the C&I offer architecture, build pricing models, deal structures, risk parameters, margin guardrails, and the custom pricing and quoting capability the business needs to scale. Lead the commercial launch of Rhythm's broader product platform into the C&I market.
• Channel and customer development: Build the channel mix: direct primary, brokers and partners secondary, digital across both. Personally engage early customers, brokers, and partners. Define the qualification process.
• Commercial operations: Build the operating system: end-to-end customer journey, CRM, pipeline reporting, quoting workflows, pricing approvals, contract templates, credit checks, onboarding, account management, and performance dashboards. Partner closely with Product, Tech, and the Commercial and Pricing team to build the workflows, tools, and capabilities the business needs to scale; partner with Finance, Legal, and Customer Operations to round out the operating model.
• Team and leadership: Start lean. Build the team as the business earns it. Own org design, hiring within an approved budget, scorecards, incentives, and the next layer of C&I leadership. Represent the business inside the leadership team, with the board, and externally.
• P&L ownership: Own the C&I P&L. Within agreed margin target ranges and approved budget, you have full authority to price, sign, hire, and operate. Accountable for revenue, gross margin, customer acquisition cost, retention, credit quality, and progress against the business plan.
• M&A and inorganic growth: Evaluate book acquisitions, tuck-ins, and other inorganic opportunities. Partner with the COO and Corporate Development to execute.

What you'll bring

• Required:
• You have built or materially scaled a C&I business inside a competitive energy supplier.
• You know ERCOT deeply — Texas competitive supplier experience strongly preferred.
• You have a clear track record of building, not just inheriting and running: designing offers, setting up pricing, hiring the team, writing the playbook, and taking a C&I book or business from early stage to material scale.
• You are fluent in C&I pricing, deal structuring, product structure, customer economics, and risk/margin tradeoffs.
• You have partnered closely with a Commercial and Pricing or equivalent function on pricing, hedging, and risk.
• You have built broker, partner, and ideally direct or digital channel capabilities.
• You have owned a P&L or held equivalent business accountability.
• You have executive presence with customers, brokers, partners, board, and internal leadership.
• Preferred:
• You have direct experience selling to SMB and lower mid-market C&I, not only large enterprise.
• You have a point of view on how to adapt innovative products like PowerShift, batteries, VPP-adjacent offerings, and managed services into compelling commercial offers — value prop, packaging, pricing, and pitch.
• You have existing ERCOT C&I broker, consultant, and partner relationships.
• You have experience in Northeast deregulated markets.
• You have operated in a high-growth, PE-backed, or entrepreneurial environment.
• You have evaluated or integrated C&I book acquisitions.

What this role is not

• A fit for someone who only wants to carry an individual quota or run a mature C&I sales organization that is already built.
• Manage to a fully built playbook with established product, pricing, channels, and systems.
• Operate at the strategy level without owning execution and outcomes.
• Build a broker-led C&I business where direct and digital are afterthoughts.
• Wait for product, pricing, and systems to be built before going to market.
• Apply only residential retail energy experience to a C&I problem.
• Lead through formal authority and a large pre-built team.

Shared

• Houston, TX