Head of Alliant Retirement & Investment Services

About the role

Lead the strategy, growth, member experience, advisor performance and partner management of Alliant’s retirement, investment and insurance services business. Accountable for building a high-performing, compliant, member-centered program that expands access to financial guidance, deepens member relationships and supports Alliant’s broader growth and service objectives. Ensure continuity for members and clients, and position the business for sustainable growth. Bring leadership, sound judgment, regulatory awareness and the ability to partner across the organization to advance the ARIS strategy. Operate effectively in a broker-dealer partnership model, balancing business growth, advisor performance, member experience and compliance expectations.

Responsibilities

• Develop and execute the ARIS strategy, annual business plan, budget, growth roadmap and performance goals
• Identify opportunities to expand member awareness, participation, engagement and adoption of retirement, investment and insurance services
• Use data, pipeline reporting, advisor productivity metrics and member insights to monitor business performance and adjust strategy
• Translate business priorities into clear goals, accountabilities and operating routines for the team
• Create consistent expectations for advisor productivity, client experience, referral follow-up, compliance discipline and relationship management
• Manage external partner relationships to ensure strong execution, service quality, regulatory alignment and business performance
• Serve as the primary business leader for ARIS-related partner governance, issue resolution, service improvements and performance reviews
• Lead the development and coordination of sales referral programs, marketing plans, member education, online tools, incentive programs and tracking/reporting systems
• Serve as the primary business relationship leader for Alliant’s broker-dealer partnership, ensuring effective coordination across business priorities, advisor support, platform usage, service delivery, compliance expectations, issue resolution and member experience
• Partner with the broker-dealer, compliance, risk, legal, third party risk management, marketing, digital and business leaders to ensure ARIS operates with strong governance, clear accountability and disciplined execution
• Ensure advisors and support teams effectively use required broker-dealer systems, tools, approved products, reporting, documentation and escalation processes
• Lead regular partner reviews and business updates to assess program performance, service quality, advisor enablement, risk/compliance matters and opportunities for improvement
• Ensure business practices, referral activity, marketing materials, documentation, recordkeeping and sales management routines are aligned with applicable regulatory expectations, partner requirements and Alliant policies
• Partner with Compliance, Legal, Risk and external partners to maintain strong controls, clear escalation pathways and sound supervisory practices
• Advance a member-centered approach to retirement, investment and insurance services
• Lead education, awareness and engagement efforts that help members understand available financial guidance and resources
• Ensure the ARIS experience reflects Alliant’s service expectations and strengthens members’ long-term financial well-being
• Promote consistent best practices that support responsible growth, high-quality member relationships, strong advisor productivity and appropriate service across member segments
• Plan, oversee and lead the work of the team to meet functional and individual operational objectives and goals
• Coach, mentor, and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities
• Responsible for hire, fire, performance, discipline and problem-resolution decisions
• Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act
• Ensures compliance with all applicable state and federal laws, company procedures and policies
• Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives

Requirements

• Minimum - 4 Year Bachelor's Degree in Finance or related field
• Minimum - 8 Years of Investment, wealth management, brokerage, financial advisory or related financial service industry
• Minimum - 3 Years of People Management
• In Lieu of Education: 12 Years of Investment, wealth management, brokerage, insurance, financial advisory or related financial service industry including people management

Qualifications

• Preferred - active FINRA Series 7 and Series 24 registrations, with Series 63 and Series 65 or 66

Pay

Typical hiring range: $149,700.00 to $256,700.00 Annually. Actual compensation will be determined using factors such as experience, skills & knowledge.

Benefits

• Health care, vision, and dental coverage
• 401k with employer match
• Annual performance bonus
• Work from home up to 3 days a week
• Paid parental leave
• Employee discount programs
• Time off including paid personal and sick days
• 11 paid holidays
• Education reimbursement

Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours, and job status such as regular full-time, regular part-time, or temporary employment.