Head of Admissions, 2 Hour Learning - $200,000/year USD

About the role

This role exists to safeguard standards for Alpha's ambitious school model, integrating rigorous academics, technology-enhanced learning, and elevated expectations for both students and faculty. The objective is to select the right families for the model, ensuring they align with its ideals.

Responsibilities

• Control the complete enrollment experience for prospective families, from initial contact to onboarding completion.
• Facilitate needs-assessment discussions to establish fit prior to proposing solutions or advising on next steps.
• Oversee 20+ concurrent family relationships at varying enrollment stages, with transparent tracking of status and follow-up actions.
• Direct campus tours, shadow experiences, and decision-focused conversations that articulate outcomes, expectations, and the model's ideal audience.
• Keep CRM and enrollment data accurate (HubSpot and SIS) to enable forecasting, prioritization, and service excellence.

Requirements

• 3+ years providing premium, individualized service in settings where service quality directly influences brand reputation (education, high-end hospitality, executive support, exclusive membership, or owner-operated services).
• Proven ownership of a complete client, admissions, or enrollment process from initial contact to onboarding.
• Experience managing 20+ concurrent client, guest, or family relationships at various stages, supported by a clear tracking and prioritization system.
• Capacity to share specific examples of consultative decision-making, including instances where you advised against your product or service due to poor fit.
• Professional written communication experience with senior executives, high-net-worth individuals, or sophisticated clientele.
• Willingness to reside in or relocate within 60 days to one of these markets: Chicago, IL, Nashville, TN, or Tulsa, OK.
• Authorized to work in the United States without visa sponsorship.

Nice-to-have Requirements

• Experience in selective private school admissions or competitive program recruitment.
• Background in high-end hospitality, VIP guest services, or executive-level support functions.
• Experience developing or refining enrollment workflows, standard operating procedures, or service benchmarks.
• Comfort leveraging data and CRM insights to enhance conversion quality, not merely volume.