Jobs · Management · Florida

Head of Admissions, 2 Hour Learning - $200,000/year USD

Crossover · Port St Lucie, FL · 1 mo ago
Management$100/hrFull-time

About the role

This role is designed to uphold standards for Alpha's innovative school model, integrating demanding academics with technology-enhanced instruction and elevated expectations for both learners and educators. The goal is to ensure that enrolled families align with the model's rigorous standards.

Responsibilities

  • Taking full ownership of the enrollment experience for prospective families, spanning from initial inquiries to onboarding completion.
  • Facilitating exploratory conversations to evaluate alignment before offering solutions or recommending progression.
  • Overseeing 20+ concurrent family engagements across various enrollment phases, maintaining transparent tracking and timely follow-up.
  • Facilitating campus visits, student shadow days, and decision-oriented meetings that articulate outcomes, standards, and ideal candidate profiles.
  • Ensuring precise CRM and enrollment documentation (HubSpot and SIS) to enable forecasting, strategic prioritization, and service excellence.

What You Won’t Be Doing

  • Employing transactional or coercive sales methods.
  • Accepting families who lack alignment purely to meet enrollment targets.
  • Overseeing a substantial team or navigating complex approval hierarchies.
  • Distributing family experience ownership across multiple departments or roles.
  • Operating remotely.

Basic Requirements

  • 3+ years providing high-caliber, individualized service in settings where service excellence directly influences brand standing (education, luxury hospitality, executive assistance, exclusive membership organizations, or independently operated client services).
  • Proven ownership of a complete client, admissions, or enrollment process from initial inquiry through final onboarding.
  • Experience concurrently managing 20+ client, guest, or family engagements across varied stages, supported by a reliable tracking and prioritization framework.
  • Capacity to present specific instances of consultative judgment, including situations where you advised against your offering when alignment was absent.
  • Professional correspondence experience with senior leaders, high-net-worth clientele, or discerning stakeholders.
  • Willingness to reside in or relocate within 60 days to one of these locations: Greenwich, CT; Boca Raton, FL; Atlanta, GA; Charlotte, NC; or Chantilly, VA.
  • Authorized to work in the United States without requiring visa sponsorship.

Nice-to-have Requirements

  • Experience in competitive private school admissions or selective program recruitment.
  • Background in luxury hospitality, VIP client services, or executive-level support functions.
  • Experience designing or enhancing enrollment workflows, standard operating procedures, or service protocols.
  • Ability to leverage data and CRM analytics to elevate conversion quality, not merely velocity.

Benefits

Full-time, salaried, on-site position. Relocation assistance is provided.

Pay

$100 USD/hour, which equates to $200,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly.

Schedule

Immediate availability, full-time (40 hours per week).

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