Head of Admissions, 2 Hour Learning - $200,000/year USD
Crossover · Port St Lucie, FL · 1 mo ago
Management$100/hrFull-time
About the role
This role is designed to uphold standards for Alpha's innovative school model, integrating demanding academics with technology-enhanced instruction and elevated expectations for both learners and educators. The goal is to ensure that enrolled families align with the model's rigorous standards.
Responsibilities
- Taking full ownership of the enrollment experience for prospective families, spanning from initial inquiries to onboarding completion.
- Facilitating exploratory conversations to evaluate alignment before offering solutions or recommending progression.
- Overseeing 20+ concurrent family engagements across various enrollment phases, maintaining transparent tracking and timely follow-up.
- Facilitating campus visits, student shadow days, and decision-oriented meetings that articulate outcomes, standards, and ideal candidate profiles.
- Ensuring precise CRM and enrollment documentation (HubSpot and SIS) to enable forecasting, strategic prioritization, and service excellence.
What You Won’t Be Doing
- Employing transactional or coercive sales methods.
- Accepting families who lack alignment purely to meet enrollment targets.
- Overseeing a substantial team or navigating complex approval hierarchies.
- Distributing family experience ownership across multiple departments or roles.
- Operating remotely.
Basic Requirements
- 3+ years providing high-caliber, individualized service in settings where service excellence directly influences brand standing (education, luxury hospitality, executive assistance, exclusive membership organizations, or independently operated client services).
- Proven ownership of a complete client, admissions, or enrollment process from initial inquiry through final onboarding.
- Experience concurrently managing 20+ client, guest, or family engagements across varied stages, supported by a reliable tracking and prioritization framework.
- Capacity to present specific instances of consultative judgment, including situations where you advised against your offering when alignment was absent.
- Professional correspondence experience with senior leaders, high-net-worth clientele, or discerning stakeholders.
- Willingness to reside in or relocate within 60 days to one of these locations: Greenwich, CT; Boca Raton, FL; Atlanta, GA; Charlotte, NC; or Chantilly, VA.
- Authorized to work in the United States without requiring visa sponsorship.
Nice-to-have Requirements
- Experience in competitive private school admissions or selective program recruitment.
- Background in luxury hospitality, VIP client services, or executive-level support functions.
- Experience designing or enhancing enrollment workflows, standard operating procedures, or service protocols.
- Ability to leverage data and CRM analytics to elevate conversion quality, not merely velocity.
Benefits
Full-time, salaried, on-site position. Relocation assistance is provided.
Pay
$100 USD/hour, which equates to $200,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly.
Schedule
Immediate availability, full-time (40 hours per week).