Head North America Logistics & Strategy, Amazon Robotics Global Logistics

Key job responsibilities

• Responsible for NA logistics operations team leadership: Receiving, shipping, inventory control, cost, 3PL performance, and all related SLAs, KPIs, CIs. Holds 3PLs accountable.
• Lead RFP process for metering center projects. Strategically negotiate cost effective contracts.
• Develops monthly logistics budget. Achieves monthly budget targets.
• Responsible for quality, performance, and capacity of 3PL logistics providers.
• Develops network strategies to deliver POR plan
• Thought leader for cost efficiencies and frugality initiatives.
• Drive operational excellence by developing and improving KPIs and SLAs.
• Manage daily plans to exceed expectations for 3PL labor productivity, inventory control and order accuracy.
• Identify process improvements, cost optimization and sustainability initiatives in collaboration with Robotics Supply Chain leadership.
• Effectively manage and deliver projects within scope, time, budget and quality
• Support contract negotiations, ramp-ups and ramp down of warehouses.
• Prioritize projects and data flow improvements (eg. EDI), evaluate and set stakeholder expectations.

A day in the life

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan

About the team

The Amazon Robotics Global Logistics & Delivery Experience team deploys robotics solutions globally across NA, UK, EU, and APAC supporting inbound and outbound logistics and customer service.

Delivery Experience: We embrace our customers' variability and respond to their needs. We drive a customer focused, cost effective, efficient, and globally integrated delivery experience for our customer Amazon Fulfillment Network (AFN).

Value Creation: We identify every opportunity to create value and lower cost to serve AFN through competitive 3PL bidding, and leveraging Amazon Global Logistics, Amazon Air, Amazon Freight, and Amazon idle warehouse assets.

Continuous Improvement: We innovate, learn and be curious, invent and simplify our operating models to continually improve. We won’t waver on Customer Obsession; we will fail quickly, learn iteratively, mechanize and scale what works in an organized way.

Network Design: We will design our supply chain to enable scalability, sustainability, and resiliency. We collaborate across Robotics Delivery & Packaging Innovation (RDPI), confront functional siloes, and breakdown bureaucratic barriers to achieve lowest landed cost.

Basic Qualifications

• Bachelor's degree or equivalent
• Experience developing operational processes and data insights
• 5+ years of people management experience
• 5+ years of experience with 3PL strategic transportation and warehouse sourcing
• Experience leading strategy for multi-site logistics network
• Experience leading operations for large logistics network

Preferred Qualifications

• Experience working and communicating with multiple stakeholders, C-level executives and cross-functional teams