Head Froster

Position Summary

The Nothing Bundt Cakes (NbC) Froster ensures that cakes of the highest quality are consistently created for our guests and contributes to superior service by meeting production demands. Following a strict proprietary recipe, NbC cake-frosting methods and food safety standards, the Froster makes our signature frosting and utilizes standardized application techniques to frost all our delicious cakes. The Froster embodies NbC core values and demonstrates a strong commitment to excellence and efficiency in the workplace.

Accountabilities/Duties

• Follows NbC proprietary frosting recipe and application methods with precision and achieves productivity goals.
• Effectively utilizes measuring instruments, commercial-grade or handheld mixer and pastry bag to frost cakes.
• Prioritizes cake pre-orders according to schedule and frosts cakes for walk-in guest orders accordingly.
• Ensures an adequate supply of samples and frosted cakes are available for guests in the bakery display case and maintains appropriate frosting and frosted cake par levels.
• Adheres to the proper packaging, labeling and storage of frosted cakes as well as product rotation standards, and maintains frosting and refrigeration logs.
• Maintains inventory of frosting supplies and notifies management when replenishment is required.
• Evaluates baked and frosted cakes to ensure NbC standards are met and informs management of any quality control issues.
• Cleans, sanitizes and restocks workstation, ensures frosting supplies are sufficiently prepared for the next shift, and washes any equipment in the absence of the Dishwasher/Utility Employee.
• Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene.
• Maintains a consistent work attendance and punctuality record.

Core Values and Competencies

• Servant’s Heart: Keeps the good of the team or guest ahead of personal interests or gain.
• Spirit of a Champion: Demonstrates pride in responsibilities, an intense drive and a passion to succeed.
• Genuine Connections: Projects warmth, enthusiasm and optimism that attracts others.

Knowledge, Skills and Abilities

• Understands written and oral directions, interprets instructional documents such as recipes, order tickets, operating procedures and health and safety rules, and applies knowledge to perform job responsibilities.
• Can perform repetitious tasks that require precise and continuous movement of arms, wrists, hands and fingers.
• Has the physical capacity to lift items of moderate to heavy weight (as much as 50 pounds) and stand for extended periods of time.
• Is meticulous about using exact measurements, paying strict attention to timing and working on a tight, fast-paced production schedule.
• Can evaluate products, processes, information and surroundings to determine compliance with standards.
• Possesses the discipline and attention to detail to strictly adhere to health and safety practices and work environment standards.
• Is diligent, organized and self-motivated, with the ability to prioritize workload and operate independently with minimal supervision.

Education, Certifications and Work Experience Requirements

• Applicants must be 18 years of age or older.
• No formal education or work experience is required, but previous experience in an operational support role at a bakery or restaurant or in foodservice environment is a plus.

Work Availability

Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands.