Head Coach
About the role
As Head Coach at CamFit, you will carry the full scope of both the fitness and sales functions. You will lead the coaching team, own sales performance, manage studio operations, drive membership growth, and create a culture that members and staff want to be part of. You report directly to the Regional Business Manager.
Responsibilities
Coaching Excellence and Class Delivery
- Maintain a personal coaching minimum of 15 classes per week.
- Deliver high-quality, high-energy OTF classes in alignment with brand standards.
- Own the overall quality of every class delivered in the studio.
- Monitor safety, form, heart rate zones, and member engagement in all sessions.
Intro Class Execution and Membership Conversion
- Deliver a membership prescription based on each prospective member's stated goals, schedule, and lifestyle.
- Always close the conversation with a clear, confident recommendation and an invitation to join.
- Track intro class completion and follow-up.
- Hold yourself accountable to conversion as a performance metric, not a sales task.
Sales Leadership and Revenue Performance
- Own studio revenue performance including new memberships, renewals, and retail.
- Execute lead generation strategies, community outreach, and in-studio marketing campaigns.
- Manage the full sales process from inquiry to signed membership.
- Provide weekly KPI reporting to the Regional Business Manager.
Coach Development and Team Leadership
- Lead, manage, and develop the full coaching team.
- Build and maintain the coaching schedule using MindBody Online.
- Conduct regular coach check-ins, class observations, and performance conversations.
- Partner with the RFTM on formal evaluations, certification readiness, and development plans.
- Lead onboarding and training for all new coaches.
- Manage coach payroll and timecard accuracy.
Sales Associate Leadership
- Recruit, onboard, and develop sales associates.
- Hold sales associates accountable to daily and weekly performance targets.
- Manage front-of-house culture and ensure a consistent, high-quality member experience.
- Conduct sales associate payroll review, timecard accuracy and processing.
Community Building and Studio Culture
- Create regular touchpoints with members beyond class: recognition, milestone celebrations, challenges, and events that deepen engagement and loyalty.
- Model the energy and culture you want to see.
- The tone of the studio starts with you.
Talent Pipeline and Team Building
- Actively recruit coaches and sales associates from within the member base.
- Support interested members in pursuing an approved fitness certification.
- Maintain an ongoing pipeline of qualified candidates so the studio is never in a position of hiring out of desperation.
Studio Cleanliness Standards
- Maintain a second-to-none cleanliness standard across all areas of the studio at all times.
- Address cleanliness issues immediately and do not wait for a scheduled cleaning cycle to correct them.
Facilities, Repairs, and Preventative Maintenance
- Report all repair and maintenance needs through the company's facilities ticketing system promptly.
- Follow up on open maintenance tickets to ensure timely resolution.
- Execute and document all monthly preventative maintenance standards for your studio on schedule.
- Maintain a working knowledge of all equipment and facility systems so you can identify issues before they become outages.
Studio Operations
- Own all aspects of studio operations including scheduling and overall studio readiness.
- Manage class reconciliation including attendance and late cancels.
- Manage studio budgets including payroll, inventory, and cost controls.
- Ensure compliance with all brand, safety, and operational standards.
Qualifications
Required Qualifications
- Current nationally recognized fitness certification from an OTF-approved provider (e.g., ACSM, ACE PT/GFI, NASM, NSCA, AFAA PT/GFI).
- Current CPR/AED certification.
- OTF Coach certification or ability to obtain within 2-3 years.
- Demonstrated ability to manage operations and lead a team.
- Strong sales acumen and comfort managing revenue performance.
- Flexible schedule availability including early mornings, evenings, weekends, and holidays.
- Flexible schedule availability including early mornings, evenings, weekends, and holidays.
Preferred Qualifications
- Prior experience in a studio management or head coach role.
- Bachelor's degree in Exercise Science, Business, or related field.
- Familiarity with MindBody Online or similar scheduling/CRM systems.
Skills
- Excellent communication skills.
- Ability to motivate and inspire others.
- Strong organizational and time management skills.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office Suite.
Benefits
- Competitive base compensation.
- Company incentive programs that evolve with business needs; eligible team members are recognized when the business performs.
- Major medical, dental, and vision benefits for full-time employees.
- Long-term and short-term disability insurance and life insurance options.
- Complimentary Orangetheory Fitness membership.
- Employee discounts on apparel and retail.
- A clear path to advancement within a growing franchise network.
Physical Requirements
- Must be able to actively demonstrate and perform all exercises throughout each class.
- Ability to remain standing and vocal for the duration of a 60-minute workout.
- Must be able to lift, move, and demonstrate use of all studio equipment including treadmills, rowers, dumbbells, TRX systems, medicine balls, Bosu balls, and ab dollies.
- Must be able to lift up to 40 lbs.
Schedule
Full-time role requiring flexible availability including early mornings, evenings, weekends, and holidays.
Studio hours of operation drive the schedule; this is not a standard 9-to-5 role.
Pay
$55,000.00 - $63,000.00 / year