HCHB Clinical EMR Specialist

About the role

Find Your Passion and Purpose as a HCHB Clinical EMR Specialist Reimagine Your Career in Corporate Healthcare As a professional, you know that what you do impacts you as much as our patients and their families, and at AccentCare, we are united in our relentless drive to reimagine care because we want to provide the service we would seek for our own families. We think it’s really special to be a part of our patient’s health journey and create incredible memories while providing world-class patient care.

Responsibilities

• This role functions as an internal consultant, change manager, vendor liaison, and service desk resource for HCHB and related clinical applications — serving as the subject matter expert on how to configure, optimize, and support the system for Home Health.
• Assist with configuration and customization of Home Health & Hospice EMR applications working with internal application specialist resources and independent consultants.
• Participate in release management activities including, but not limited to, making recommendations on prioritizing new functionality to be implemented, application upgrades and revision process.
• Participate as a Tier 3 resource in solving Help Desk complex issues/requests.
• Participate in the review of new functionality of Home Health & Hospice.

Requirements

• Proficient understanding of home health /managed care and related technology market and products.
• 3+ years supporting EHR/EMR solutions in the Home Health and Hospice industry.
• A strong understanding of clinical, field and back-office processes required.
• A strong understanding of Medicare, HMO, Commercial Insurance billing and A/R Practices a strong plus.
• Experience implementing EMR/EHR solutions, configuration, training, and rollout required.
• Experience implementing and supporting EMR/EHR Point of Care (POC) solutions a strong plus.
• A proven history with solving complex EMR/EHR data and user-related issues required.
• A proven history documenting, designing, and implementing EMR/EHR system-associated process changes required.
• Must have a track record of managing multiple priorities simultaneously, and meeting reporting deadlines.
• Consultation experience with mid-level managers and/or executives.
• Bachelor's degree preferred.
• Highly proficient in the use and support of HCHB solution, including clinical, billing, and analytics.
• Microsoft Word, Microsoft Excel, and other relevant software programs.
• Proficient knowledge and use of simple reporting tools.
• Employ advanced root cause and impact analysis.