Electronic Medical Records (EMR) Clinical Support Specialist

Responsibilities

• Works under the guidance of the EMR Clinical supervisor to support the EMR (electronic medical record) internally and externally.
• Ensures excellent customer support, timely resolution of EMR support issues and communications with EMR customers.
• Supports IT customer support applications including EMR, Centricity, and Microsoft applications related to the EMR.
• Provides hands-on technical support across EMR infrastructures.
• Demonstrates working knowledge of all facets of the role, relevant regulations, and organizational and departmental policies and procedures.
• Performs other duties and projects as assigned.
• Performs all duties in accordance with regulatory requirements and organizational policies and procedures.

Qualifications

• RN designation with OCN experience preferred.
• Minimum three (3) years hands-on oncology nursing experience preferred.
• Minimum two (2) years managing PHI (protected health data) or direct patient care preferred.
• Valid state Driver’s License for travel to satellite offices and offsite meetings.
• Compliance with the company Driver Safety Operations and Motor Vehicle Records Check Policy is required.