HC Intake Worker
Old Colony YMCA · Brockton, MA · 1 wk ago
Full-time
OCES is expanding to 11 more towns covering the south shore area, including Quincy, Braintree, Weymouth, and others. We support older adults and individuals with disabilities by providing vital information and coordination of services to promote healthy, safe living and independence within their communities.
About the role
We are seeking a Home Care Intake Worker to evaluate the need for home care services under the home care program and develop/initiate home care service plans. This is a newly developed program.
Responsibilities
- Conduct intake need assessments and develop consumer-centered care plans with consumers, caregivers, and families
- Initiate and coordinate services rendered by providers
- Advocate for consumers in obtaining benefits and services for which they are eligible
- Create case records in compliance with regulations and OCES standards
- Make initial home visits for determination of program/service
- Participate in interdisciplinary activities including Transition Support Team
- Provide back-up support for Information & Referral Specialist
- Perform general intake and provide information and referral to consumers and applicants
Requirements
- Bachelor’s degree in social work or related field
- Current Social Work License preferred
- Minimum one year of experience in the social services field preferred
- Considerable knowledge of social work as well as the social, emotional, and physical process of aging
- Ability to obtain information of a personal nature through interviews, draw appropriate conclusions, and make suitable recommendations
- Ability to respond appropriately to emergency situations involving the abuse and/or neglect of elders
- Excellent written and verbal communication skills
- Proficient with Microsoft Office Suite or related software
Benefits
- 35-hour work week with some flexibility; standard Monday–Friday schedule
- Hybrid work environment (home, office, and home visits)
- Generous paid time off policies
- Company-paid long-term disability and life insurance
- 401K plan