Hawthorne Senior Asst Manager
Hobby Lobby · Hawthorne, CA · 3 wk ago
Customer ServiceFull-time
About the role
The Senior Assistant Manager plays a crucial role in managing store operations, ensuring customer satisfaction, and driving sales growth. This position oversees daily store activities, manages staff, and implements strategies to enhance the shopping experience.
Responsibilities
- Oversee store operations, including inventory management, staffing, and scheduling.
- Manage employee performance and conduct regular performance evaluations.
- Implement and execute marketing and promotional strategies to drive sales and customer engagement.
- Ensure compliance with all policies, procedures, and regulations.
- Resolve customer complaints and provide exceptional service.
- Collaborate with regional and corporate teams to develop and implement initiatives that support business goals.
Requirements
- Bachelor's degree in Business Administration, Marketing, or related field.
- Minimum 5 years of retail management experience, preferably in a similar role.
- Proven ability to manage multiple tasks and meet deadlines.
- Strong leadership skills and the ability to motivate and develop a team.
- Excellent communication and interpersonal skills.
- Ability to work flexible hours, including evenings and weekends.
Qualifications
- Proficiency in Microsoft Office Suite.
- Experience with point-of-sale systems and inventory management software.
- Knowledge of retail industry trends and best practices.
Skills
- Strategic planning and implementation.
- Customer service and problem-solving skills.
- Team management and leadership.
- Adaptability and flexibility.
Benefits
- Comprehensive health insurance coverage.
- Retirement savings plan with company match.
- Flexible work schedule.
- Professional development opportunities.
Pay
$X per hour, depending on experience.
Schedule
Monday through Saturday, with some evening and weekend shifts.