Haryanvi Interpreter

About the role

LanguageLine Solutions is hiring a Bilingual Haryanvi-English Phone Interpreter to work from home in the United States. As an interpreter, you will handle on-demand calls, rendering meaning between Haryanvi and English speakers across industries including healthcare, 911, first responders, education, government agencies, and business. This is an independent contractor position.

Responsibilities

• Respond to interpreting sessions promptly and conduct interpretation in a friendly and professional manner
• Render correct concepts and meanings according to established interpretation protocol, avoiding omissions or additions
• Speak clearly in both languages using proper pronunciation, enunciation and polite expressions
• Maintain a professional demeanor throughout all interpreting sessions
• Remain calm during interpreting sessions when primary speakers are incoherent or upset, especially in emergency situations such as 911 calls
• Maintain punctuality and availability during work hours
• Follow client instructions in compliance with protocol to ensure client expectations are met with the Limited English-speaking Person (LEP), avoiding interaction with the LEP without client's permission
• Understand protocol and terminology for various industries including Medical, Insurance, Finance and Law
• Demonstrate commitment to cultural sensitivity and working in a diverse environment

Qualifications

• Fluency in Haryanvi and English with skilled understanding of associated cultural dynamics
• Ability to provide cultural competency and assess regional and accent differences to find ways of communicating with the LEP
• Excellent listening, retention and note-taking skills to maintain high accuracy during interpretation
• Education or work experience in language-related fields such as teaching, language assessment, translation or interpretation preferred
• Must be able to adapt to technology enhancements that improve service delivery and meet client demands
• Must be at least 18 years of age
• Legally authorized to work in the United States; work authorization must not now or in the future require visa sponsorship (e.g., H1-B, F-1 (OPT), TN or any other non-immigrant status)
• High school diploma or equivalent
• Candidates who are currently employed by a client of LanguageLine Solutions or an affiliated business may not be eligible for consideration
• Ability to read and write the requested languages - highly preferred
• Based on location, a post-offer, pre-employment background check and/or drug screen may be required

Technical requirements

• Dedicated personal device for business purposes: Desktop/Laptop with Windows, MacOS, or ChromeOS; Tablets (iPadOS or Android) or Smartphones (iOS or Android) also acceptable
• Restricted brands: Kaspersky products, Huawei hardware
• High speed internet with download speeds of no less than 5 Mbps, upload speeds of 3 Mbps, Ping value of no more than 300 ms, Jitter value of no more than 30 ms
• Access to a quiet space free from background noise or distraction

Physical requirements

• Must be able to operate a keyboard and mouse and remain in a stationary position in front of a computer the majority of the workday
• Must be able to operate company provided software and systems to perform all aspects of the job
• Must have sufficient manual dexterity to type or write
• Able to lift up to 26 lbs
• May be exposed to moderate noise levels (computer, audio, telephone)

Pay

$1.25 - $1.40 per minute

Benefits

• Employee Referral Program
• Advancement opportunities within the organization
• Interpreter support
• Inclusive and diverse work environment
• Training that is the best in the industry
• Support from a Senior Language Specialist and Interpreter and Technology Help Desks
• Certified ASTM and ISO environment

Note: This is an independent contractor position and therefore not eligible for employee benefits.