Hardware Operations Lead
Position Overview
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Requirements
- You've deployed and supported server and network hardware in a live data center at scale.
- You troubleshoot server hardware deeply: POST, BIOS, PXE, IPMI, BMC, and component-level repair.
- You know network protocols (TCP/IP, Ethernet) and hardware (switches, routers, copper and fiber) well enough to diagnose physical-layer faults.
- You work fluently in Linux and resolve tickets efficiently against 24/7 SLAs.
- You'll take on-call and shift work, and you support and lift up the technicians below you.
Pay
$100,000-$150,000
About Us
IDR, Inc. is an award-winning, employee-owned staffing firm with headquarters in Alpharetta, GA and offices in the Nashville, Dallas, and Denver markets. Founded in 1998, IDR has grown to serve businesses and professionals across industries including IT, healthcare, accounting and finance, government services, and professional services. Recognized for our expertise and the high-touch approach of our Engagement Management Program, IDR continues to build rewarding partnerships with companies and consultants. Our best-in-class service has earned IDR ClearlyRated’s Best of Staffing Client and Talent awards for ten consecutive years, in addition to awards from Staffing Industry Analysts and Best and Brightest Companies to Work For. With our commitment to empowering talent and developing leaders, we’re passionate about what we do and how we do it, and we look forward to working with you.