Hardware Operations Manager

About The Role

Hinge Health is a digital health company focused on providing innovative, evidence-based solutions for musculoskeletal (MSK) pain. Through a combination of personalized exercise therapy and virtual care, Hinge Health helps individuals manage and reduce chronic pain, improving their quality of life while lowering healthcare costs. The company partners with employers and health plans to offer these solutions at scale, improving overall employee health and productivity.

What You Will Accomplish

• Lead end-to-end hardware technical NPI programs from concept through launch and into sustaining phases as per the regulatory standards of medical devices
• Develop and execute strategic and tactical roadmaps that align with the business vision and objectives across cross-functional teams of HW Eng, SW Eng, supply chain, regulatory across US and Asia
• Experience with leading implementation and integration of software platforms with hardware products, collaborating with software engineering and functional stakeholders
• Monitor and report on key program metrics, risks, and milestones to senior leadership
• Drive cost optimization initiatives without compromising quality or delivery timelines. Champion process improvements and best practices in hardware operations and program management

Basic Qualifications

• 5+ years of experience in hardware operations, technical program management, or related fields.
• 3 + years of experience managing cross-functional teams and projects in a hardware/software environment.
• 3+ years of experience in software platform implementation and integration with hardware.
• Bachelor’s degree in engineering, supply chain, or a related technical field.

Preferred Qualifications

• Master’s degree in engineering, business, or related field.
• Experience in the medical device or digital health industry.
• Familiarity with regulatory requirements (e.g., FDA, ISO 13485) for hardware products.
• Experience with Agile or Lean methodologies in hardware development.
• Proven track record of delivering complex hardware products on time and within budget.
• Demonstrated ability to lead programs involving US and Asia-based stakeholders.
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills.
• Experience working in a high-growth, fast-paced environment.