Hardware Operations Program Manager
New Product Introduction (NPI)
Spearhead and influence cross-functional coordination and communication between Engineering, Product Management, Supply Chain, Quality, and Manufacturing to drive overall system readiness through each product lifecycle phase.
Own operational readiness for new production: plan and execute production validation builds (EVT/DVT/PVT), mass-production readiness and sign-off, and the transition to scaling and sustaining high-volume production.
Manage the overall capacity plan, including coordination of equipment, fixtures, and materials for ramp.
Drive solutions and schedule to problems: develop clear problem statements, project requirements, milestone schedules, and documentation to support decision-making and facilitate implementation.
Develop, optimize, track, and communicate integrated program schedules, effectively managing dependencies and handoffs.
Identify technical and operational risks across the program and drive mitigation strategies directly with critical stakeholders.
Sustaining, Supplier Quality & Continuous Improvement
Drive global supply chain resilience and continuity by identifying potential bottlenecks and implementing proactive risk management strategies across the tier-1 and tier-2 supplier base.
Lead strategic sourcing initiatives and commercial negotiations with contract manufacturers and component suppliers to optimize total cost of ownership and ensure favorable terms.
Own the relationship with overseas contract manufacturers to execute the production plan against sales demand, ensuring on-time delivery and high-quality output.
Carefully coordinate and support ongoing manufacturing production activities, including process improvements, cost-reduction opportunities, and second-source qualification.
Partner with the Product team on end-of-life (EOL) planning and transitions for existing products, with the goal of eliminating excess materials at EOL.
Cross-Functional & General
Create reports from company systems (Google Workspace and similar tools) and provide reporting as needed.
Be proactive, pay attention to the details, and enable teams across different functions to make smart, timely decisions; stay on top of many moving pieces without letting anything drop.