Manager, Hardware Operations
About the role
... (the description of role)
Responsibilities
- Scope and spec the hardware: Partner with engineering on the design, scoping, and benchmarking of the edge compute platform as it evolves, across x86, GPU, thermal, power, and I/O. Turn benchmark and workload data into hardware specs across deployment tiers, balancing performance, cost, and manufacturability.
- Run NPI and manufacturing through our contract manufacturers: Own new product introduction end to end: prototype, validation testing, and the ramp to volume. Run the contract manufacturers that operate as our hardware supplier pass-through: build readiness, line setup, first article inspection, and the ramp to production. Author and maintain the manufacturing SOPs, work instructions, and test procedures that make every unit come off the line the same way.
- Own quality and the manufacturing process: Define the quality plan: incoming inspection, in-line and functional test and outgoing AQL. Drive yield and first-pass test rate. Own the failure analysis loop, root cause, and corrective action for failures on the line and in the field. Run the RMA and field-return process so we learn from every unit that comes back.
- Own supply chain, components, and fulfillment: Own component management, sourcing, and supplier qualification, with special attention to long-lead and allocation-constrained parts. Secure component supply through forecasting, allocation, buffer strategy, and second-source qualification so a single shortage does not stop the line. Drive landed cost down release over release. Own cost models, RFQs, and the negotiation that protects margin. Own inventory, lead times, logistics, fulfillment, and the operational systems (Netsuite) that run the flow from component to delivered unit.
Requirements
You may come from hardware operations, supply chain, NPI, manufacturing engineering, or quality leadership. This role combines scopes that are often held by two people, so you are comfortable owning both halves.
But we also have bullet list of "You are a strong fit if you:" which could be Requirements or Qualifications. Let's decide: Requirements = mandatory; Qualifications = preferred? The posting lumps them together. We could split: Requirements: the bullet list under "You are a strong fit if you:" (the main qualifications). Qualifications: bonus points? Or we could treat Requirements as the bullet list, Qualifications as bonus points. Let's do that. Thus:Requirements
- Have taken a hardware product from design and NPI through to volume production through contract manufacturers/ODMs, and own the scars to prove it.
- Have owned, or are ready to own, both the supply chain and the NPI plus quality side of a hardware operation in a single seat.
- Are technically strong enough to reason about benchmarks and specs, write a manufacturing SOP, run a DFM review, debug a test-yield problem, and hold both engineering and the CM honest.
- Have managed CM / ODM relationships hands-on as a supplier pass-through, including build readiness, FAI, yield, and quality escapes.
- Know component management cold and can source and secure allocation-constrained parts. You can talk credibly about GPU and silicon supply.
- Are fluent in operations, fulfillment, and the systems behind them (ERP / MRP / PLM, logistics, inventory).
- Think in unit economics. You can build a cost model, run an RFQ, and drive landed cost down over time.
- Communicate clearly and can turn an ambiguous hardware problem into a spec, a test plan, a supplier scorecard, and a ramp schedule.
Qualifications
Bonus points for compute or server-class hardware (x86, GPU, thermal, power), edge or industrial devices, having run a hardware function through a transition to an outsourced CM model, or experience qualifying a second source or channel partner.
Skills
Maybe we can combine some skills from above? But we already covered many. Could leave Skills empty? Better not to create empty section. Could omit Skills if no specific skill list beyond those. The posting does not have a separate "Skills" section. So we should not include Skills. Benefits:Benefits
- Meaningful early stage equity.
- Medical, dental, and vision plan options with little-to-no cost for employees and dependents.
- Company-paid short- and long-term disability plans.
- Company-paid life insurance.
- 401K with employer match.
Pay
Annual Base Salary Range: $200,000 - $240,000. This range represents the San Francisco Bay Area. The offered salary will depend on the offered candidate’s demonstrated skills and competencies for the role.
Schedule: not present, so omit. Now About the role paragraph: need to capture the description after "Own the hardware that brings AI into the physical world" up to "Your assignment". Let's extract: "Own the hardware that brings AI into the physical world Every AI coworker Spot ships runs on hardware we put in the field. Our edge compute platform runs vision-language models on-site, in real operating conditions, where networks are unreliable and uptime is not optional. It is the layer that makes AI actually work in the physical world. As Spot scales to more locations and the models running at the edge get more capable, the hardware has to scale and improve with them: better, cheaper, and more reliable with every generation. This role owns that. You bring together supply chain and NPI plus quality into a single seat, and you own the full path from spec to delivered, qualified unit. We run production through third-party contract manufacturers that operate as our hardware supplier pass-through. That model lets a small, sharp team move fast and scale without owning factories. You own it end to end, from component sourcing to the line to the unit that lands on a customer site. You do not need to be an EE who lays out boards. But you need real engineering chops: enough to reason about benchmarks and specs, own a DFM review, write a manufacturing SOP, debug a yield problem on the line, and hold a contract manufacturer and our own engineers accountable to a spec instead of taking anyone’s word for it." We'll put that in a. Now ensure no duplicate content. Also we should not include the line "Ready to learn more? Connect with us on LinkedIn | X | YouTube". That's navigation/social, remove. Also remove "Who we are." paragraph at start? That's about company, but could be considered About the role? Actually "Who we are." is company overview. The instruction: do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. It didn't say we must include company overview. Could we include it under About the role? Might be considered part of role description? The "Who we are." is separate from role. But we could incorporate it as part of About the role? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." So we should keep the company overview if it's substantive. However the section headings are limited to those listed. We could put company overview in About the role section as a paragraph before role specifics. That would preserve it. Let's include it. Thus About the role will have two paragraphs: first the company overview "Who we are. Spot AI turns cameras into coworkers..." then the role specifics. Let's extract company overview: "Who we are. Spot AI turns cameras into coworkers. We are building the category of AI coworkers for the physical world. Our platform enables businesses to understand, automate, and act across their environments in real time. Spot AI is relied on at over 10,000 locations by more than 1,000 customers across manufacturing, construction, logistics, and retail. Backed by over $110 million from investors including Scale, Redpoint, Qualcomm Ventures, StepStone, and Bessemer, we are building the system that brings AI out of the digital world and into the real one. We move fast, take ownership, and focus on outcomes. We are building a company for people who want to solve real problems and have a direct impact on how businesses operate. Ready to learn more? Connect with us on LinkedIn | X | YouTube" We need to remove the "Ready to learn more? Connect with us on LinkedIn | X | YouTube" as it's navigation/social. So we keep up to "...how businesses operate." Thus company overview paragraph: "Who we are. Spot AI turns cameras into coworkers. We are building the category of AI coworkers for the physical world. Our platform enables businesses to understand, automate, and act across their environments in real time. Spot AI is relied on at over 10,000 locations by more than 1,000 customers across manufacturing, construction, logistics,