Hardware Installation Technician – Level I

Location: Chantilly, VA. Active interim Secret clearance or above required.

About the Role

The Hardware Installation Technician Level 1 supports the installation, imaging, preparation, deployment, and support of Windows-based computer systems, laptops, workstations, peripherals, and related equipment. This role assists with deployment activities, inventory coordination, documentation, customer site support, and equipment movement or shipping needs.

Target salary range: $40,000 - $42,000, depending on education level, years of experience, certifications, and other position-specific requirements.

Responsibilities

• Perform installation and support of new Windows-based computer systems.
• Install images and software on laptops and workstations.
• Prepare computers for deployment.
• Support deployment activities.
• Assist with the installation and support of computer systems and peripherals.
• Coordinate with management for inventory, hardware orders, equipment movement, and shipping needs.
• Travel to customer sites and perform deployment activities, including site surveys, hardware installation, software installation, hardware removal, and checking hardware for shipment.
• Assist in assuring that work products comply with established deliverable guidelines, including format and content.
• Assist in the development of documentation based on the customer’s processes.
• Perform other duties as assigned.

Qualifications

• 2 years of experience in Information Technology.
• Experience in customer service.

Skills

• Excellent written and verbal communication skills.
• Demonstrated initiative, sound judgment, and effective decision-making.
• Proficiency with Microsoft Word, Outlook, Excel, and PowerPoint.

Requirements

• Must be able to travel to DC to deploy equipment.
• Must be able to type.