Hardware and Software Asset Management

Responsibilities

• Maintain and manage enterprise IT asset inventory (hardware and software)
• Track asset lifecycle: procurement, deployment, maintenance, and retirement
• Ensure accurate records in IT Asset Management / CMDB tools (ServiceNow preferred)
• Perform asset reconciliation and audits to ensure data integrity
• Manage software license compliance and prevent over/under licensing
• Collaborate with procurement and finance for asset tracking and cost optimization
• Implement and enforce asset governance policies and procedures
• Support audit readiness and regulatory compliance efforts
• Monitor asset usage trends and generate reports and dashboards
• Integrate asset tracking with security and vulnerability management programs
• Coordinate with IT teams for hardware refresh and disposal processes
• Maintain asset tagging, tracking standards, and documentation
• Identify opportunities for process automation and efficiency improvements

Qualifications

• Proven experience in IT Asset Management (ITAM) or similar role
• Experience with ITAM / CMDB tools (ServiceNow, SCCM, or similar platforms)
• Strong understanding of hardware lifecycle and software licensing models
• Familiarity with ITIL practices and asset management processes
• Experience supporting IT audits and compliance requirements
• Knowledge of enterprise IT infrastructure (endpoints, servers, network devices)
• Strong analytical and data management skills
• Relevant certifications preferred (e.g., ITIL, Certified IT Asset Manager (CITAM), CSAM)
• Excellent documentation and communication skills
• Ability to work collaboratively with cross-functional teams