PC Hardware Asset Management Lead
General Dynamics Electric Boat · New London County, CT · 2 wk ago
Information TechnologyFull-time
About the role
The Electric Boar Information Technology End User Services Team is seeking a PC Hardware Asset Management Lead to join our team. This individual will lead our PC Hardware Asset Management efforts for EBIT.
Responsibilities
- Maintain ownership of the PC Hardware life-cycle process for all EBIT PC hardware.
- Ensure ServiceNow services are being fulfilled correctly with velocity and accuracy.
- Provide constant oversight over CMDB accuracy for PC Hardware with a continuous improvement mindset.
- Work with EBIT Endpoint, EBIT Procurement and managed service providers to ensure the right PC hardware is ordered in the correct quantities.
- Interface effectively and professionally with EB Users, Management, Vendors, Partners and Managed Service Providers to deliver best business outcomes.
- Support IT compliance and IT Security requirements and process.
Qualifications
- High School Diploma, GED or higher
- 12+ Years experience in IT Asset Management
- 8+ Years experience with ServiceNow
Preferred Qualifications
- Two/Four Year Technical School/College
- 15+ Years experience in IT Asset Management
- 10+ Years experience with ServiceNow Enterprise Environment
- Experience ITIL Skills
- Strong Negotiation and Communication competency
- Highly Organized with strong attention to detail
- Proficiency in Microsoft Office Products (Excel)
Physical Qualifications
Color Vision
Environmental Attributes
Inside