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Jobs · Information Technology

Global IT Hardware Asset Manager

MKS Inc. · Andover, MA · 1 wk ago
Information Technology$110k–$183k/yrFull-time

About the role

We are seeking a hands-on, strategic Global IT Hardware Asset Manager to build and lead the strategy, governance, and lifecycle management of our enterprise-wide hardware asset management function.

This role is critical in ensuring asset visibility, financial accountability, and operational efficiency through standardized processes and advanced platform capabilities, with a strong focus on ServiceNow HAM Pro. This is a builder-operator role—you will inherit an existing HAM function that has already been stood up and now requires maturing the team and infrastructure while driving execution, adoption, and measurable business value across a global environment.

Responsibilities

  • Build and lead the global Hardware Asset Management (HAM) function, including strategy, operating model, and roadmap
  • Owning and advancing ServiceNow HAM Pro capabilities, driving configuration, automation, and adoption
  • Establishing and standardizing end-to-end asset lifecycle processes across global teams and regions
  • Diving data quality, governance, and system alignment across HAM Pro, CMDB, and infrastructure environments
  • Delivering actionable insights on asset lifecycle, utilization, risk, and cost optimization
  • Influencing cross-functional stakeholders (Infrastructure, Procurement, Finance, Field Services) to drive adoption and process discipline

Requirements

  • 5+ years of experience in IT Asset Management / Hardware Asset Management, including global scope
  • 5+ years of experience people management
  • Proven experience building or transforming a HAM program (not just maintaining one)
  • Hands-on expertise with ServiceNow HAM Pro, including implementation and optimization
  • Strong process, data governance, and lifecycle management expertise, with the ability to drive change and influence adoption

Qualifications

  • Experience in global manufacturing or engineering-intensive environments with diverse asset types (EUC, lab, shop floor, data center)
  • Experience integrating HAM with discovery tools, endpoint management, and procurement systems
  • Strong analytical and reporting experience (e.g., ServiceNow dashboards, Power BI, Excel)
  • Experience driving cost optimization, asset reuse, and lifecycle planning programs at scale
  • ServiceNow certifications (HAM Pro, ITSM, or related) preferred

Skills

  • 5+ years of experience in IT Asset Management / Hardware Asset Management, including global scope
  • 5+ years of experience people management
  • Proven experience building or transforming a HAM program (not just maintaining one)
  • Hands-on expertise with ServiceNow HAM Pro, including implementation and optimization
  • Strong process, data governance, and lifecycle management expertise, with the ability to drive change and influence adoption

Pay

Salary Pay Range: $ 109,750.00 - 182,900.00 per year.

Schedule

This position can be fully remote so long as based in the lower 48 United States.

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