Gym Staff

About The Front

The Front Climbing Club is more than a climbing gym - it's a full-blown community hub built around movement, connection, and adventure. Beyond our walls, we run retail, events, and a full slate of member experiences that keep things active and engaging day to day. We build rugged, high-quality spaces and back them up with a team that takes real ownership of how things run.

About The Role

This is a full-time position based out of our Salt Lake City & South Main gyms, paying $17–$19/hour. Gym Staff are the backbone of daily operations - checking members in, managing retail and merchandise, keeping the facility clean and organized, and making sure the floor runs safely. It's active, varied, hands-on work for someone who's dependable, detail-oriented, and comfortable wearing a lot of hats.

What You'll Do

• Greet everyone at the door, run waivers, and give tours that show off everything our gyms offer
• Handle membership sign-ups, updates, and paperwork with efficiency and a friendly face
• Answer calls and questions, and promote upcoming events, memberships, and merchandise
• Ring up sales, process returns and exchanges, and support competitions and vendor markets
• Keep the space sharp with daily cleaning, deep cleans, and general facility upkeep
• Patrol the gym with a tablet in hand, flagging hazards and reporting issues to management
• Coach basic climbing technique and be a reliable, welcoming face on the floor for guests
• Keep an eye on the walls - checking certification tags, belay technique, and rule-following
• Call out unsafe behavior on the spot and run belay tests and autobelay orientations
• Take ownership of whatever comes up during a shift - we count on our staff to stay sharp, accountable, and solution-focused

What You Bring

• You're someone others can rely on - you show up, follow through, and take responsibility seriously
• You've got 5+ years of experience across work, school, or trade training - customer service, sales, or hospitality background is a big plus
• You're approachable, communicative, and genuinely enjoy helping people
• You can juggle a dozen things at once without losing your cool
• You've got an outdoorsy streak and an appreciation for climbing, but you don't need to be a dirtbag climber to thrive here
• Your schedule can flex to nights, weekends, and whatever shifts come up
• You're self-driven and stay productive even when things slow down, without needing someone looking over your shoulder
• You're comfortable holding First Aid/CPR and Utah Alcohol Certification (we'll help you get certified upon hire)
• You're handy with MS Office; hospitality or hotel experience is a nice-to-have
• You've got a sharp eye for cleanliness and a knack for turning a tricky member interaction into a win
• You can lift at least 50 lbs and stay alert and safety-minded in a busy, gear-and-chalk-dust kind of environment

Pay

$17–$19 per hour

Schedule

Schedule flexibility to nights, weekends, and varying shifts as needed.

Benefits

• Full medical, dental, vision, and life insurance
• Short-term and long-term disability, plus accident coverage
• 401K retirement plan
• Paid time off
• Free gym membership
• Discounts on food and merchandise