Fitness Floor Staff

About the role

The Fitness Center Concierge serves as a key team member supporting the member experience by providing exemplary customer service to members and staff. Reporting to the Healthy Living Director, this role maintains the safety and cleanliness of the fitness facilities. Specializing in fitness is not required as the focus is on cleanliness and member experience.

Responsibilities

• Understand and demonstrate all policies and expectations of branch fitness facilities.
• Welcome members, guiding them to appropriate equipment and sharing expectations regarding equipment usage, physical distancing, masks, and cleaning.
• Ensure adequate cleaning products are placed in fitness facilities.
• Clean high-touch areas and all other equipment between sessions.
• Monitor room capacity, member traffic flow, and physical distancing; communicate concerns appropriately.
• Notify members when 10 minutes remain in their session.
• Activate the branch Emergency Response Plan as needed in response to medical or other emergencies and inform branch leadership.
• Communicate and elevate member and staff concerns, safety infractions, and facility issues at the end of each shift to the Leader on Duty.
• Able to work opening, closing, and weekend shifts on a flexible schedule.

Requirements

• Fitness floor or customer service experience.
• CPR/AED certification.
• CORI/SORI background check.

Preferred Qualifications

• NCCA or similar accredited personal training certification.

Physical Demands

• Ability to physically and verbally interact with members and staff.
• Ability to handle cleaning supplies and personal protective equipment.
• Ability to travel throughout the fitness center.
• Ability to lift up to 50 lbs.

Benefits

• FREE YMCA Membership for you.
• Discount on Specialty Programs like Personal Training and Swimming Lessons.
• Discounted or FREE family membership.
• Robust Retirement Plan up to 10%. (see eligibility requirement)
• Health, Dental, and Vision Benefit Package.
• Vacation and Sick Time (Part-time employees receive sick time).

Develop your leadership skills in a caring, challenging, and diverse working environment. Explore a wide range of opportunities as you learn new skills and functions. Shape the future of young children while making a difference each day for our communities and each other. Engage in YMCA career training programs and work alongside those who share the same passion. Enjoy a healthy work/life balance.

Pay

$16.00 - $18.00 / hour