Gutter Sales Rep

About the Role

We are a full-service rain gutter and gutter guard franchise that repairs, installs, and maintains Seamless Gutters, Gutter Guard, Specialty Gutters and many other services. We are a performance-based company with clearly defined career paths for each of our employees. We fully invest in our workers and believe it is important to listen to them and create a comfortable work environment. If you like a shorter sale and the opportunity for a one-call close, this is a great business model. 80% of the people we meet with contact us directly and want/need our services. We do not do 4-hour hard/pushy sales closes — we educate our clients, show them the best solutions for their situations, and sell them what they need. Our current sales team sells over 1 million dollars per year each, which gives them a great salary as well as a balanced family life.

Basic Function

To sell The Brothers That Just Do Gutters services to the public so as to generate a quality product for the customer and profit for the company. This is an outside sales position covering the MetroWest region of MA.

Sales and Estimating Responsibilities

• Attends all estimates on time
• Prices new opportunities within 48 hours of the onsite visit with prospect using The Brothers that just do Gutters production rates
• Returns incoming phone calls in a professional manner within 8 business hours of call
• Provides product differentiation to customer throughout selling process (assists customer in understanding exactly what they are paying for and why it is a superior product)
• Effectively sells the company's services to the customer in a competitive atmosphere by understanding the customers' needs and selling to satisfy those needs
• Helps jobs stay "happy and under." Visits every sold job at least once to maintain relationship with customers and crew
• Maintains consistent follow-up procedures on all open bids. Gets a "yes" or a "no" on all bids
• Strives to target and market to the most profitable jobs
• Prioritizes work and actions in order to achieve established sales goals (see below)
• Maintains closing/dollars sold % of at least 40%
• Develops a well thought out prospecting plan focusing on generating leads for the company
• Participates in networking groups to establish business relationships and promote company
• Relentless prospecting: Asking every new client for referrals and gaining new business outside of the company's regular marketing efforts
• Maintains an organized work flow and process using company CRM
• Sets and achieves goals for sales volumes, closing rates and gross profits

Communication Responsibilities

• Maintains regular communication with the owners, staff and field personnel, working cooperatively to develop methods and systems that are most effective for growing the business
• Maintains company reputation of integrity and professionalism by communicating with customers in a professional manner, being punctual for appointments, returning phone calls promptly, etc.
• Assures that all necessary information pertaining to jobs is communicated to crew leaders as necessary (i.e. job colors, job scopes, scheduling, billing, etc.)
• Maintains open communication with crew leader and painters, in order to remain knowledgeable of jobs and teams
• Communicates with all employees in a positive and respectful manner

Other Responsibilities

• Demonstrates positive leadership through all actions with all employees
• Attends all meetings on time
• Works the necessary hours per week in order to perform all duties and responsibilities in a timely manner
• Assists in the development and implementation of new systems, helping to maintain and increase the company's profitability and organization as it changes and grows
• Assists in problem solving and implementing solutions
• Participates in planning company growth and development and supports company mission by following through on initiatives

Requirements

• Care and understanding for the people actually doing the work
• Client focused
• Deadline-focused and results driven
• Strong people and communication skills
• Interested in professional achievement and further development
• Strong desire to play an active role within a dynamic, competitive team
• Tech savvy
• Positive attitude
• Work experience in the trades is helpful but not required

Benefits

• 401(k)
• Competitive salary
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development