Guestroom Attendant
About the location
Sleek urban retreat in the Pacific Northwest. Surrounded by snow-capped mountain peaks, deep-blue waters and swaths of evergreen forests, Seattle is as wild as it is trendy. Our Hotel puts you in the heart of the city’s downtown, with the Seattle Art Museum on one side, iconic Pike Place Market on another and the waters of Elliott Bay gleaming to the west. Wake to a fresh cup of coffee delivered straight to your room, then head out to explore eclectic neighbourhoods and craft breweries, or spend the day hiking up nearby Mount Rainier or kayaking on Lake Union. Come nightfall, meet us at Goldfinch Tavern, an Ethan Stowell Restaurant, and let our chefs show you all the best local flavours of your new favourite city.
Responsibilities
- Maintains cleanliness of all guest rooms and/or private residences – vacuuming, dusting, cleaning of all guestroom surfaces (including mirrors, furniture, floors, bathroom fixtures, etc.) ensuring they are streak and mark-free
- Monitors guestroom equipment to ensure all items are in working order
- Completes assigned number of rooms to clean during a shift
- Participates in the detail cleaning of guestrooms as assigned in accordance with the hotel’s Perfect Room Program (PRP)
- Removes and replaces dirty towels and sheets with clean product from the linen storage closets
- Sanitizes all areas of the guestroom (bedroom, living room, dining room and bathroom, kitchen areas) according to procedure
- Makes bed
- Removes room service trays, dishes and carts to service landings
- Stocks guestroom linen in the appropriate storage areas on guest floors
- Retrieves and delivers guest requests as needed
- Replenishes guest amenities (i.e. shampoo, lotions, cotton balls, stationery, pens, etc…) in each room
- Refills coffee/tea supplies, its accompaniments, and mini-bar items
- Places rooms in turndown status as assigned
- Inspects and releases own rooms, ensuring adherence to all standards
Qualifications
- Ability to read, write and speak English
- Previous Housekeeping experience preferred, but not required
U.S. work authorization is required for this position.
Benefits
- Compensation: $27.01/hour
- 13 Days Paid Time Off + 10 Paid Holidays/year
- Medical, Dental, & Vision Insurance
- 401K Retirement Savings Plan, plus Employer Match Program
- Complimentary Room Nights and Discounted Rates
- Complimentary Meals in our Employee Cafeteria
- Complimentary Uniform Care & Dry Cleaning
- Employee Assistance Program
- Investment in your Wellbeing
- Paid Parental Leave & Short-Term Disability
- Life Insurance
- Bereavement & Jury Duty Pay
- FMLA & WA State Leave
- Personal, Medical, & Military Leave options
- Tuition reimbursement
- Training Programs; Growth & Development Opportunities