Guestroom Attendant
Four Seasons · St Louis, MO · 5 days ago
On-siteCustomer ServiceFull-time
About the role
The Guestroom Attendant is an integral member of the Housekeeping Department. The primary focus of this role is to ensure all guest rooms are clean and meet established standards. The department as a whole anticipates and customizes services based on guests’ needs. This role also requires knowledge of the hotel’s offerings and amenities.
Responsibilities
- Supporting our standards through cleaning, dusting, and sanitizing guest rooms, while promptly reporting any maintenance issues or damages to the appropriate department
- Monitoring supply closets and replenishing supplies as needed
- Responding promptly and courteously to guest requests and special needs related to room upkeep
- Collaborating with team members to ensure guests are always taken care of
Requirements
- Ability to work in a fast-paced environment while maintaining strong attention to detail
- Strong time management and organizational skills
- Dependable and team oriented
- Experience in a similar role is a plus
Qualifications
- High school diploma or equivalent
- Valid driver’s license and reliable transportation (if applicable)
- Pass a background check
Skills
- Attention to detail
- Customer service orientation
- Problem-solving skills
- Communication skills
Benefits
- Lucrative salary
- Excellent benefits package that includes: Medical, Dental, Vision and 401K with employer matching all starting at 30 days!
- Time off plans starting at day of hire
- An opportunity to be a part of a cohesive team in an inclusive work environment
- Complimentary and discounted hotel stays around the world
- Wellbeing and mental health initiatives and focused company
- Complimentary employee meals and beverages
- Tuition reimbursement
Pay
- Lucrative salary
Schedule & Hours
- This is a full-time position
- The working hours will vary and may include mornings, days, afternoons, and evenings on weekdays and weekends