Guest Services Specialist - Full-Time - 7am-3:30pm

About the role

Oklahoma Surgical Hospital (OSH) is a physician owned facility committed to providing superior personalized healthcare while embracing the highest quality standards in patient care, clinical outcomes, and patient experiences. We are looking for teammates who are passionate about doing things “The OSH Way”.

Responsibilities

• Transporting patients, guests, and visitors to the appropriate department within the facility
• Transporting patients from the recovery area to their designated inpatient room
• Parking visitor’s vehicles
• Staffing registration desks
• Receiving all patients, guests, and visitors in a friendly and respectful manner
• Providing assistance in the form of information about hospital services
• Facilitating consultation between physicians and patient families
• Providing direction and answering general information inquiries

Requirements

• High School Diploma or equivalent
• Valid driver’s license with good driving record required (drivers under 21 years of age will need to be approved by the insurance carrier)
• Current BLS certification or must be acquired within 30 days of hire date through the hospital

Qualifications

• No experience required
• Good interpersonal/customer service skills
• Basic knowledge of a medical setting
• Basic computer skills, including Microsoft Office products, and data entry
• Sound judgement and quick decision making when presented with patients with needs

Schedule

Monday - Friday, 7am - 3:30pm.

Benefits

• Full benefits package
• Discretionary quarterly bonuses for full-time and part-time members
• Medical plan that offers no out of pocket costs at many of our affiliated physician offices
• Free fitness center on site for employees

About the hospital

OSH is Tulsa’s only 5-star rated hospital (as rated by Medicare). Physicians opened OSH more than 20 years ago because they recognized a need for a hospital in our community that truly focused on the needs of the patient. At OSH, we are focused on ensuring our patients have the best experience possible from the moment they enter the facility and throughout every department they encounter. We are looking for patient focused team members to help us continue with our physicians’ original mission and vision of the hospital of exceeding patients’ expectations.