GUEST SERVICES SPECIALIST 9:30am - 6:00pm
About the role
As a full-time Guest Services Specialist at Oklahoma Surgical Hospital (OSH), you will work Monday - Friday, 9:30am - 6:00pm. This position qualifies for our full benefits package, including discretionary quarterly bonuses.
The Guest Services Specialist holds a safety-sensitive position and is responsible for:
- Transporting patients, guests, and visitors to the appropriate department within the facility
- Transporting patients from the recovery area to their designated inpatient room
- Parking visitors’ vehicles
- Staffing registration desks
- Receiving all patients, guests, and visitors in a friendly and respectful manner
- Providing information about hospital services
- Facilitating consultation between physicians and patient families
- Providing direction and answering general information inquiries
Requirements
- High School Diploma or equivalent
- Valid driver’s license with good driving record (drivers under 21 require insurance carrier approval)
- Current BLS certification or must be acquired within 30 days of hire date through the hospital
Skills
- Good interpersonal and customer service skills
- Basic knowledge of a medical setting
- Basic computer skills, including Microsoft Office products and data entry
- Sound judgement and quick decision-making when presented with patient needs
Benefits
- Full benefits package
- Discretionary quarterly bonuses for full-time and part-time employees
- Medical plan with no out-of-pocket costs at many affiliated physician offices
- Free on-site fitness center for employees
About Oklahoma Surgical Hospital
Oklahoma Surgical Hospital (OSH) is a physician-owned facility committed to providing superior personalized healthcare while embracing the highest quality standards in patient care, clinical outcomes, and patient experiences. OSH is Tulsa’s only 5-star rated hospital (as rated by Medicare).
Founded over 20 years ago by physicians, OSH focuses on ensuring patients have the best experience possible from the moment they enter the facility. We are looking for patient-focused team members to help continue our mission of exceeding patients’ expectations.