Service Team

About the role

We’re looking for friendly team players to create a warm environment for our guests and provide great service. Thrive in a safe and supportive work environment with team members who become friends. There’s always something new to learn, do, and accomplish. If you don’t have experience, we’ll train you! You’ll get opportunities to gain skills that help you rise in your career, no matter where you go. Through our Panda Cares initiative you’ll also have the chance to impact your community.

Responsibilities

• Provides exceptional dining experience to guests – greeting guests, serving food, and handling payments at the cash register.
• Maintains the cleanliness and appearance of the store.
• Follows Operations Standards and Safety Procedures to serve fresh and quality food.
• Works efficiently in a fast‑paced kitchen environment, and may work at different positions – front counter, drive‑through, or kitchen.
• Works effectively with team members to meet daily goals in a fun, positive environment.

Qualifications

• Friendly and helpful team members.
• Operations experience is a plus.
• Some high school education.
• Food Handler certification may be required depending on local requirements, acquired at your expense.

Physical Requirements

Employees must be able to lift up to 50 lb., stand for up to four hours, and reach across countertops measured at 36 in. Work areas can be hot, noisy, and confined; employees must stand for long periods, handle hot and cold foods, use a Chinese cook knife and other kitchen equipment, and work quickly without losing accuracy. Effective verbal communication, adaptability to a dynamic environment, and the ability to manage conflicts or difficult situations are essential.

Benefits

• Flexible schedules
• Great pay
• Free meals while working at Panda
• Medical, vision, dental, voluntary short‑term disability, and cancer income protection insurance for full‑time associates
• Health care and dependent care flexible spending accounts
• 401(k) with company match
• Vacation, sick leave, bereavement/funeral leave, and Leave Share Program for eligible associates
• Associate discounts for many brands
• Referral bonus for eligible associates
• Opportunity to give back to your community
• Hands‑on paid training to prepare you for success
• Ongoing career & leadership development
• Opportunities for growth into management positions
• Pre‑tax dependent care flexible spending account