Guest Services Front Desk (Associate)

About the role

The Billy Graham Evangelistic Association (BGEA) seeks a Front Desk Attendant to provide front desk services for the Billy Graham Training Center at the Cove (BGTC).

Responsibilities

• Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Jesus Christ.
• Faithfully upholds BGEA in prayer.
• Participates in daily BGEA staff devotions including Bible reading, and leading group prayer as schedule permits.
• Demonstrates behavior aligned with BGEA’s Mission Statement, Statement of Faith, Hallmarks, policies, and expectations.
• Effectively represents Jesus Christ to those within both personal and professional spheres of influence.
• Responsible for business operations of the Training Center front desk.
• Graciously attends to the needs of visitors and guests.
• Ensures that all communication with guests and staff represents accurate facts.
• Expeditiously responds to guests and staff in a courteous manner.
• Tracks and replenishes Front Desk supplies.
• Tracks and maintains event signage.

Requirements

• Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Jesus Christ.
• Faithfully upholds BGEA in prayer.
• Participates in daily BGEA staff devotions including Bible reading, and leading group prayer as schedule permits.
• Demonstrates behavior aligned with BGEA’s Mission Statement, Statement of Faith, Hallmarks, policies, and expectations.
• Effectively represents Jesus Christ to those within both personal and professional spheres of influence.
• Responsible for business operations of the Training Center front desk.
• Graciously attends to the needs of visitors and guests.
• Ensures that all communication with guests and staff represents accurate facts.
• Expeditiously responds to guests and staff in a courteous manner.
• Tracks and replenishes Front Desk supplies.
• Tracks and maintains event signage.

Qualifications

• Strong social skills.
• Strong verbal and written communication skills, in person, on the telephone and by email.
• Proficiency in reservation system.
• Computer literate in Microsoft Office, Word, Excel and Outlook.
• Dependable, persistent, results oriented.
• Commitment to hospitality and excellence.
• Able to work independently without close supervision.
• Willingness to take initiative and be a proactive problem solver.
• Able to prioritize and manage multiple projects concurrently.
• Ability to analyze and make decisions based on BGTC protocols.
• Maintain confidentiality where appropriate.

Skills and Knowledge

• Strong social skills.
• Strong verbal and written communication skills, in person, on the telephone and by email.
• Proficiency in reservation system.
• Computer literate in Microsoft Office, Word, Excel and Outlook.
• Dependable, persistent, results oriented.
• Commitment to hospitality and excellence.
• Able to work independently without close supervision.
• Willingness to take initiative and be a proactive problem solver.
• Able to prioritize and manage multiple projects concurrently.
• Ability to analyze and make decisions based on BGTC protocols.
• Maintain confidentiality where appropriate.

Benefits

Associate or Seasonal employees may work up to 19 hours a week (not to exceed 1000 hours a year (calendar/sequential)), and are not eligible for any benefits.

Pay

Details TBD.

Schedule

Details TBD.