Guest Services Associate / Front Desk Agent

How You’ll Shine

Your friendly welcome, excellent service, and contagious smile will play a vital part in making guests’ vacations memorable from registration to checkout. You’ll extend hospitality with heart in everything you do, from sharing information about the resort and nearby attractions to providing room rate quotes and confirming reservations.

What You’ll Bring

• Professional appearance and a positive, can-do attitude
• Excellent communication skills with the ability to read, write and understand English
• Ability to solve problems with minimal supervision
• Basic math skills and knowledge of proper cash handling procedures
• Able to multitask and work in a fast-paced environment
• Strong attention to detail and organization skills
• Basic computer and office skills

How You'll Be Rewarded

• Comprehensive health and welfare benefits including medical, dental, vision, flexible spending accounts, life and accident coverage, disability, paid time off, parental leave, and holidays
• 401(k) with employer match (subject to eligibility requirements)
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program
• Wish day paid time to volunteer at an approved organization of your choice