Guest Services Event Staff | Part-Time | Tahoe Blue Event Center

About the Venue

The Tahoe Blue Event Center is a 5,000-seat arena with an additional 10,000 square feet of meeting room space, located in the Stateline, Nevada, area of South Lake Tahoe, nestled between the peaks of Heavenly Mountain Ski Resort and beautiful Lake Tahoe.

Responsibilities

• Prepare your assigned section for guests; this could include wiping down seats, looking for potential hazards, and reporting any issues to a supervisor.
• When gates open, welcome our fans with a big smile and helpful attitude.
• Scan event tickets, ensuring that the proper ticket is being used to gain entry.
• Aid fans in locating their ticketed seats.
• Be alert and proactive to potential hazards and report incidents when they occur.
• Maintain your assigned area for issues and opportunities to make lasting memories for our fans.
• Respond to all guest concerns/complaints promptly and in a professional manner.
• Aid guests in ADA-accessible seating sections.
• Enforce all building policies and procedures to ensure a safe environment for all guests.
• Manage the foot traffic flow of large crowds.
• Check identification of guests to verify age requirements for purchase of alcohol.
• Be knowledgeable about the arena emergency evacuation plan in order to safely assist guests during the unlikely event of an emergency.

Qualifications

• 6+ months of previous experience in a hospitality or entertainment environment is preferred.
• A High School Diploma or GED preferred.
• You must love working with and helping people.
• Ability to stand for long periods of time.
• You must be able to maintain a positive attitude while handling difficult situations.
• Flexible schedule: Availability to work most home hockey games; weekend availability is essential.

Benefits

Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching.

Pay

This role will pay an hourly rate of $18.00-$20.00.

Schedule

This job will remain open until October 2, 2026.